Customer Service Representative

Sharecare

This remote Customer Service Representative position at Sharecare offers a competitive hourly rate and the chance to work in the healthcare field.

Last checked on May 25, 2026. We may earn a commission when you click through.

If you have a passion for customer service and healthcare, this job offers a solid entry point, though the pay is average for the industry.

✓ Remote work flexibility ✓ Impactful role in healthcare ✓ Competitive hourly rate

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Customer Service Representative

Sharecare

Updated 3 months ago

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Anywhere Remote Full-Time

If you have a passion for customer service and healthcare, this job offers a solid entry point, though the pay is average for the industry.

About this role

This remote Customer Service Representative position at Sharecare offers a competitive hourly rate and the chance to work in the healthcare field.

About the Company

Sharecare is a digital healthcare company providing software and tech-enabled services to enhance care quality and lower costs across the healthcare ecosystem.

Key Highlights

✓ Fully remote position with flexible work hours
✓ Competitive pay at $20 an hour
✓ Opportunity to impact healthcare management positively
✓ Engagement with diverse stakeholders in the healthcare industry
✓ Access to a comprehensive platform for managing healthcare

💡 Honest Take: This role is ideal for those looking to contribute to the healthcare field from home but may lack advancement opportunities.

Pros

✓ Remote work flexibility
✓ Impactful role in healthcare
✓ Competitive hourly rate
✓ Diverse work environment
✓ Supportive company culture

Cons

✗ Limited opportunities for advancement
✗ Potentially high workload
✗ Customer service challenges
✗ Variable hours may not suit everyone
✗ Pay may not meet expectations for experienced professionals

Best For: Ideal for individuals with strong communication skills and a desire to help others manage their health.

Watch Out: Candidates should be prepared for the demands of customer service in a fast-paced environment.

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What Customers Say

Current employees appreciate the flexibility and supportive culture but express concerns about workload and advancement.

Expert Review

This remote Customer Service Representative role at Sharecare provides a unique opportunity to contribute to healthcare management from anywhere. Offering a competitive $20 per hour, this position appeals to those who want to make a difference in people's health journeys. However, the position may entail a high workload with pressing customer service challenges.

While Sharecare promotes a supportive work culture, potential candidates should note that there may be limited advancement opportunities in this role. The company’s focus on customer service means employees must be ready to navigate complex queries, which can be both rewarding and demanding. Our review indicates that this position is best suited for entry-level job seekers or individuals making a career transition into the healthcare sector.

Those with strong communication skills and a passion for helping others will likely thrive. For more details, you can visit Sharecare's official page here.

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