Portuguese Speaking Customer Service

Mercier Consultancy

Join an AI and technology company to gather customer feedback and improve services. Strong customer service skills are essential, ideally with tech sector experience.

Last checked on June 19, 2026. We may earn a commission when you click through.

If you're looking for a remote customer service role in a tech setting, this position could be a good fit, providing valuable experience.

✓ Fully remote position ✓ Opportunity to impact product development ✓ Work with a dynamic tech company

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Portuguese Speaking Customer Service

Mercier Consultancy

Updated 2 months ago

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Wigan Remote

If you're looking for a remote customer service role in a tech setting, this position could be a good fit, providing valuable experience.

About this role

Join an AI and technology company to gather customer feedback and improve services. Strong customer service skills are essential, ideally with tech sector experience.

About the Company

Mercier Consultancy specializes in providing innovative solutions in AI and technology, focusing on customer satisfaction and service improvement.

Key Highlights

✓ Remote working opportunity
✓ Focus on customer feedback
✓ Ideal for those with tech industry experience
✓ Strong problem-solving required
✓ Customer service orientation essential

💡 Honest Take: This role is great for Portuguese speakers with a tech background, but may not suit those without prior customer service experience.

Pros

✓ Fully remote position
✓ Opportunity to impact product development
✓ Work with a dynamic tech company
✓ Flexible working hours
✓ Engage with diverse customer feedback

Cons

✗ Requires previous customer service experience
✗ Tech sector experience preferred
✗ Role may involve handling complex issues
✗ Limited salary information available
✗ May not suit those seeking entry-level positions

Best For: Ideal for individuals looking to leverage their language skills in a customer-facing role within a technology company.

Watch Out: Be prepared for a fast-paced environment that requires effective problem-solving skills and the ability to handle customer concerns.

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What Customers Say

Feedback from current employees highlights a supportive work culture, though some mention the challenges of handling complex customer issues.

Expert Review

Engaging with customers in a tech-focused role can be rewarding, especially in an AI-driven company like Mercier Consultancy. The emphasis on gathering customer feedback is crucial for improving services and products, making this position impactful. Candidates should possess a customer service background, ideally with technology experience, to succeed in this role.

Remote work offers flexibility, ppealing for those who need a better work-life balance. However, the requirement for prior experience might deter entry-level applicants. It's essential to have strong problem-solving skills, as the role may involve addressing complex customer inquiries.

According to Mercier Consultancy's page, the company values customer-centric approaches, so expect to play a critical part in shaping user experiences. Overall, this role is a great fit for those ready to make a difference in a tech environment.