Serenity Café Serenity Café is a property of SRM Integrated Services, a Pune-based operational services company founded in 2015. Positioned as an operational ecosystem partner, SRM designs and manages integrated systems across food, facilities, and infrastructure to ensure seamless, efficient operations at scale. Located within the prestigious MIT Art, Design & Technology (MIT ADT) University, Loni Kalbhor, Pune, Serenity Café is a student-focused, in-campus café designed as more than just a food space. It brings together health-focused dining, interactive service, and a collaborative, co-working environment tailored for student life. The café follows a pure vegetarian, no-alcohol philosophy, fostering a clean, inclusive, and accessible space centred around well-being, affordability, and community. Set within a vibrant campus of over 12,000+ students and situated next to the iconic World Peace Dome; one of the largest domes in the world, Serenity Café exists at the intersection of culture, creativity, and everyday campus life. As Serenity Café enters a phase of operational refinement, we are hiring the professionals to take charge of kitchen and service systems. This is for individuals who don’t just manage, but build, stabilise, and lead from the front. JD - Cafe Operations Manager Role Overview Serenity Café is hiring an operations Manager to lead daily cafe operations, ensure smooth service flow, and bring structure, efficiency, and accountability across the system. Key Responsibilities · Oversee end-to-end Cafe operations during service · Coordinate between kitchen and service teams · Manage staff scheduling, attendance, and shift planning · Ensure fast, efficient, and smooth customer service · Handle customer issues and maintain experience quality · Manage billing, reporting, and daily operational tracking · Monitor inventory, stock movement, and vendor coordination · Implement SOPs and maintain operational discipline Requirements · Degree/Diploma in Hospitality / Hotel Management (Mandatory) · 3–5 years of Café/Restaurant operations experience · Strong understanding of service flow and team coordination · Ability to handle pressure and manage real-time issues · Strong leadership and communication skills What We’re Looking For · Someone who thrives in fast-paced service environments · Strong in people + process management · Brings structure, control, and accountability Who This Is Perfect For · Someone who enjoys both food and control over operations · Someone who can build, not just maintain What You Get · Real ownership over operations · Opportunity to shape a Cafe in its transformation phase · A fast-paced environment where your decisions actually matter To Apply - Send your CV + a short note on why you fit this role to [email protected] Job Types: Regular / Permanent, Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Experience: total work: 5 years (Preferred)Work Location: In person