Customer Service Representative

Teleperformance USA

Join Teleperformance USA as a Customer Service Representative, where you can enjoy a happy workplace and a healthy work-life balance with at least 6 months of experience.

Last checked on June 30, 2026. We may earn a commission when you click through.

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The position offers a supportive workplace culture but requires a commitment to onsite presence.

✓ Emphasis on employee well-being ✓ Potential for career advancement ✓ Stable employment in a reputable company

Customer Service Representative

Teleperformance USA

Updated 7 days ago
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Richmond On-site

The position offers a supportive workplace culture but requires a commitment to onsite presence.

About this role

Join Teleperformance USA as a Customer Service Representative, where you can enjoy a happy workplace and a healthy work-life balance with at least 6 months of experience.

About the Company

Teleperformance USA is a leading global provider of customer experience management services, dedicated to improving customer satisfaction.

Key Highlights

  • Focus on employee happiness and work-life balance
  • Requires a minimum of 6 months customer service experience
  • Full-time onsite position in Richmond, VA
  • Opportunities for growth within the company
  • Supportive work environment

💡 Honest Take: This role is suitable for those who thrive in a collaborative environment but may not appeal to individuals seeking remote work options.

Pros

  • Emphasis on employee well-being
  • Potential for career advancement
  • Stable employment in a reputable company
  • Engaging work environment

Cons

  • Onsite requirement limits flexibility
  • Entry-level may offer lower pay initially
  • Customer service roles can be demanding
  • Limited information on salary range

Best For: It's suited for individuals with a passion for helping others and who prefer in-person job settings.

Watch Out: Be prepared for the challenges of customer service, which can include handling difficult situations and high call volumes.

Apply for this position

You'll be redirected to talent.com

What Customers Say

Current employees appreciate the focus on well-being but note the challenges of high-volume customer interactions.

Expert Review

Starting your career at Teleperformance USA can be rewarding, especially with their commitment to employee happiness and work-life balance. Their onsite requirement means you’ll need to be in Richmond, which may not suit everyone.

The role requires at least 6 months of customer service experience, making it ideal for those looking to build on previous skills in a supportive environment. The company is known for fostering career development, so there may be room for advancement as you gain experience.

However, the demanding nature of customer service roles can be a challenge. Employees often deal with high volumes of calls and varied customer issues, which may not be suitable for everyone. specific salary information is not provided, so prospective applicants should inquire for clarity on compensation.

Overall, if you thrive in a team-oriented setting and are eager to assist customers directly, this opportunity at Teleperformance USA could be a great fit. For further details, visit their official posting at Teleperformance USA.

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