Virtual Security Guard

Reliant Safety, LLC

CCTV Virtual Security Guard - Remote (Puerto Rico) Reliant Safety, a subsidiary of Paths Management Services, LLC. Reliant Safety was founded in 2009 to provide comprehensive property security and management solutions for the affordable housing market nationwide. Reliant Safety currently maintains and monitors over 30,000 cameras across ten states, which support approximately 45,000 residential units. The Remote CCTV Virtual Guard (“VG”), based in Puerto Rico, will be responsible for monitoring over 30,000 surveillance cameras in the NY metro and Boston area for any illegal and unusual activities. It will be the VG’s responsibility to correspond with on-site security staff to inform them of suspicious activities. Reporting directly to the Security Operations Manager Responsibilities include but are not limited to the following: Basic computer network knowledge with regards to IPs and subnetsAble to configure and administer user privileges for CCTV accountsKnowledge of TeamViewer functions and remote accessConstant monitoring of all surveillance cameras between the hours of 11:00am to 8:00pm, work days: Monday to Thursday, and 2:00pm to 11:00pm Sunday (one hour lunch break)Direct contact with site security, company security and NYPD to report findings;Apprised of all company policies and will be able to determine when a tenant is breaking these policies;Maintain good working relationships with all site security staff, company security and conduct himself with professionalism toward all PD personnel;Virtual Guard will be the eyes for the entire security department to keep all our tenants safety.Maintain all company property and supplies, including but not limited to tools.Requirements Must be able to work under minimum supervision.Must be a resident of Puerto RicoMust have knowledge of the above computer skills or equivalent educationMust have previous experience with on-site security and writing reports;Must be diligent, alert, and attentive to details;Must have good communication skills and exhibit patience when communicating with different audiences.Knowledge of Microsoft Office Suite and experience with regard to navigating the OS;Must have basic computer software skills, including the ability to burn info to DVDs as needed;Must be comfortable working in a dynamic environment with constant change.College degree preferredSkills: Strong troubleshooting and problem-solving skills.Ability to quickly learn to use new software tools with respect to Network Video Management Systems (NVMS).Must be comfortable working in a dynamic, fast-paced, constantly changing environment.Effective verbal and written communication (English).Team player-ability to work well in a close employee/support environment.Benefits: Offered under Puerto Rico Requirements.Remote position.Bonus Eligible.Company DescriptionPaths Reliant Safety brings an innovative approach to property management and security, which incorporates advanced surveillance technologies and highly-trained personnel. Owners and managers of properties managed and secured by Paths Reliant Safety enjoy the benefits of significant cost savings, higher occupancy rates, and fewer instances of crime and vandalism.

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Virtual Security Guard

Reliant Safety, LLC

Updated 3 months ago
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Puerto Rico Remote 15–16 Tiempo Completo

About this role

CCTV Virtual Security Guard - Remote (Puerto Rico)

Reliant Safety, a subsidiary of Paths Management Services, LLC. Reliant Safety was founded in 2009 to provide comprehensive property security and management solutions for the affordable housing market nationwide. Reliant Safety currently maintains and monitors over 30,000 cameras across ten states, which support approximately 45,000 residential units.

The Remote CCTV Virtual Guard (“VG”), based in Puerto Rico, will be responsible for monitoring over 30,000 surveillance cameras in the NY metro and Boston area for any illegal and unusual activities. It will be the VG’s responsibility to correspond with on-site security staff to inform them of suspicious activities. Reporting directly to the Security Operations Manager

Responsibilities include but are not limited to the following:

Basic computer network knowledge with regards to IPs and subnetsAble to configure and administer user privileges for CCTV accountsKnowledge of TeamViewer functions and remote accessConstant monitoring of all surveillance cameras between the hours of 11:00am to 8:00pm, work days: Monday to Thursday, and 2:00pm to 11:00pm Sunday (one hour lunch break)Direct contact with site security, company security and NYPD to report findings;Apprised of all company policies and will be able to determine when a tenant is breaking these policies;Maintain good working relationships with all site security staff, company security and conduct himself with professionalism toward all PD personnel;Virtual Guard will be the eyes for the entire security department to keep all our tenants safety.Maintain all company property and supplies, including but not limited to tools.Requirements

Must be able to work under minimum supervision.Must be a resident of Puerto RicoMust have knowledge of the above computer skills or equivalent educationMust have previous experience with on-site security and writing reports;Must be diligent, alert, and attentive to details;Must have good communication skills and exhibit patience when communicating with different audiences.Knowledge of Microsoft Office Suite and experience with regard to navigating the OS;Must have basic computer software skills, including the ability to burn info to DVDs as needed;Must be comfortable working in a dynamic environment with constant change.College degree preferredSkills:

Strong troubleshooting and problem-solving skills.Ability to quickly learn to use new software tools with respect to Network Video Management Systems (NVMS).Must be comfortable working in a dynamic, fast-paced, constantly changing environment.Effective verbal and written communication (English).Team player-ability to work well in a close employee/support environment.Benefits:

Offered under Puerto Rico Requirements.Remote position.Bonus Eligible.Company DescriptionPaths Reliant Safety brings an innovative approach to property management and security, which incorporates advanced surveillance technologies and highly-trained personnel. Owners and managers of properties managed and secured by Paths Reliant Safety enjoy the benefits of significant cost savings, higher occupancy rates, and fewer instances of crime and vandalism.

About the Company

Reliant Safety, a subsidiary of Paths Management Services, LLC, specializes in property security and management solutions, focusing on the affordable housing market since 2009.

Key Highlights

  • Monitors over 30,000 cameras in NY and Boston areas.
  • Remote position with a salary of $15 - $16 per hour.
  • Full-time role with benefits including medical and PTO.
  • Requires basic computer network knowledge and problem-solving skills.

💡 Honest Take: This role offers a solid entry-level opportunity in security monitoring, but candidates should be prepared for the demands of constant surveillance and communication with on-site staff.

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