Senior Account Manager - Commercial Lines

Brown & Brown

The Senior Account Manager's primary responsibility is to partner with an assigned producer with the ability to solve and handle account issues independently.The Senior Customer Account Manager is a coach and mentor for the team.Routine duties...

Last checked on May 15, 2026. We may earn a commission when you click through.

If you're looking to advance your career in insurance with a supportive team, this role at Brown & Brown is worth considering.

✓ Strong mentorship opportunities ✓ Focus on account retention ✓ Autonomous work environment

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Senior Account Manager - Commercial Lines

Brown & Brown

Updated 1 day ago

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Portland 📅 2026-04-02

If you're looking to advance your career in insurance with a supportive team, this role at Brown & Brown is worth considering.

About this role

Brown & Brown is a leading insurance brokerage firm known for providing comprehensive solutions in commercial insurance and risk management.

About the Company

Brown & Brown is a prominent insurance brokerage firm specializing in commercial lines and risk management solutions.

Key Highlights

✓ Partnering with producers to solve account issues
✓ Coaching and mentoring team members
✓ Monitoring account retention rates
✓ Negotiating costs effectively
✓ Independently handling account challenges

💡 Honest Take: This position offers a good mix of autonomy and teamwork, ideal for those with strong problem-solving skills.

Pros

✓ Strong mentorship opportunities
✓ Focus on account retention
✓ Autonomous work environment
✓ Competitive salary potential
✓ Established company with a solid reputation

Cons

✗ Not remote, requiring onsite presence
✗ Pressure to maintain retention rates
✗ Potentially high workload
✗ Limited salary transparency
✗ May involve challenging negotiations

Best For: Ideal for individuals who thrive in a fast-paced environment and enjoy collaborative problem-solving.

Watch Out: Be prepared for a demanding workload and the pressure of client retention metrics.

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What Customers Say

Employees appreciate the mentoring environment but note the pressure of retention metrics as a significant challenge.

Expert Review

Stepping into the Senior Account Manager position at Brown & Brown means diving into a role that emphasizes both independence and teamwork. You'll closely collaborate with producers to tackle account issues while also mentoring your peers. Expect to monitor retention rates and negotiate costs, which can be quite challenging, especially under tight deadlines.

The company is well-regarded in the industry, offering a solid support system for its employees. However, the role is not remote, so if you're looking for flexibility, this may not be the best fit. On top of that, the pressure to maintain high retention rates can be intense, especially if you’re navigating complex client needs.

According to Brown & Brown's site, the emphasis on coaching means there’s great potential for personal growth in this position. If you enjoy working in a collaborative environment where you can influence outcomes, this could be a rewarding opportunity. Just be aware that the workload can be demanding, especially during busy periods, and salary ranges aren't clearly specified, which can be a drawback for some candidates.