Customer Service Representative

Join WM's transport team as a Customer Service Representative, managing the collection and destruction of confidential waste for various clients.

Last checked on June 11, 2026. We may earn a commission when you click through.

WM offers a solid entry point into the waste management industry, particularly for those in Dublin seeking a hands-on role.

✓ Stable employment with a reputable company ✓ Engaging work environment ✓ Direct impact on sustainability efforts

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Customer Service Representative

Updated 1 month ago

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Dublin

WM offers a solid entry point into the waste management industry, particularly for those in Dublin seeking a hands-on role.

About this role

Join WM's transport team as a Customer Service Representative, managing the collection and destruction of confidential waste for various clients.

About the Company

WM is a leading provider in waste management and recycling services, focusing on sustainability and customer service.

Key Highlights

✓ Responsible for handling confidential waste securely
✓ Opportunity to work in a dynamic transport environment
✓ Engage with various sectors including professional and retail

💡 Honest Take: This role is ideal for those passionate about customer service and waste management, but may not suit individuals looking for remote work or flexible hours.

Pros

✓ Stable employment with a reputable company
✓ Engaging work environment
✓ Direct impact on sustainability efforts

Cons

✗ Not a remote position
✗ Potentially demanding physical work
✗ Limited advancement opportunities in customer service roles

Best For: This position suits those who enjoy physical activity and have a strong commitment to customer satisfaction.

Watch Out: Candidates should be prepared for the physical demands of the job and the requirement to work on-site.

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What Customers Say

Employees generally appreciate the stability and commitment to sustainability, though some express concerns about the physical demands of the role.

Expert Review

WM's Customer Service Representative II position in Dublin offers engage in the essential field of waste management. The role focuses on the secure handling of confidential waste materials, appealing to those with a sense of responsibility towards environmental sustainability. Candidates should note that the position requires Class C driving, which may limit applicability for some.

The job's physical demands could be a drawback for those seeking a less active role, as it involves collecting and unloading waste materials regularly. while WM is a reputable employer, those looking for rapid career advancement may find the customer service path somewhat limited. According to WM's page, they value commitment to customer satisfaction, making this role suitable for enthusiastic candidates.

Overall, this position is best for individuals passionate about making a difference in waste management and working directly with clients. If you're interested in a hands-on role that contributes to sustainable practices, this could be the right fit. However, if remote work or a flexible schedule is a priority, this role may not meet your needs.