Customer Service Agent

Etisalat Egypt

e& CX Solutions is looking for customer service advisors fluent in English to assist customers via phone. Rotational shifts required.

Last checked on June 14, 2026. We may earn a commission when you click through.

While a good entry point into the telecommunications sector, the job might not suit everyone due to logistical challenges.

✓ Great for fresh graduates ✓ Develop customer service skills ✓ Work experience in a reputable company

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Customer Service Agent

Etisalat Egypt

Updated 2 months ago

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عجمان دوام كامل

While a good entry point into the telecommunications sector, the job might not suit everyone due to logistical challenges.

About this role

e& CX Solutions is looking for customer service advisors fluent in English to assist customers via phone. Rotational shifts required.

About the Company

Etisalat Egypt is a leading telecommunications provider, offering a range of services and solutions across the region.

Key Highlights

✓ Full-time position based in Ajman
✓ No transportation provided
✓ Opportunities for entry-level candidates
✓ Requires excellent English communication skills
✓ Rotational shifts for flexibility

💡 Honest Take: This role is ideal for those seeking a career in customer service, but the lack of transportation may be a drawback for some.

Pros

✓ Great for fresh graduates
✓ Develop customer service skills
✓ Work experience in a reputable company

Cons

✗ No transportation provided
✗ Rotational shifts may disrupt personal life
✗ Salary details are confidential

Best For: Ideal for entry-level candidates or fresh graduates eager to gain experience in a dynamic environment.

Watch Out: Consider the commute as transportation is not provided, which may affect your daily routine.

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What Customers Say

Employees appreciate the opportunity for growth but note the challenges of transportation and shift flexibility.

Expert Review

At e& CX Solutions, the focus is on customer service excellence. This position requires candidates to handle customer inquiries over the phone, making strong communication skills essential. The requirement for B1+ English proficiency indicates a need for clear and effective interactions.

The role is structured for full-time engagement, which can be appealing for fresh graduates looking to jumpstart their careers. However, be prepared for rotational shifts that could impact work-life balance. the absence of transportation support can pose challenges for commuting, particularly for those residing outside Ajman.

The company, part of Etisalat Egypt, provides a reputable platform for initial career growth. While salary details remain confidential, the experience gained here can be invaluable. If you're serious about a customer service career, this role but comes with logistical considerations to weigh.

For more details, visit the official job listing here.