Call Center Agent

Measured Ability Group of Companies

Join Measured Ability Group of Companies as a Call Center Agent, focusing on customer satisfaction through basic computer skills and CRM system use.

Last checked on June 11, 2026. We may earn a commission when you click through.

While it offers a pathway into customer service, the position may be basic for those seeking more advanced roles.

✓ Entry-level position with no prior experience required. ✓ Opportunity to develop customer service skills. ✓ Focus on high customer satisfaction.

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Call Center Agent

Measured Ability Group of Companies

Updated 2 months ago

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South Africa

While it offers a pathway into customer service, the position may be basic for those seeking more advanced roles.

About this role

Join Measured Ability Group of Companies as a Call Center Agent, focusing on customer satisfaction through basic computer skills and CRM system use.

About the Company

Measured Ability Group of Companies is a prominent recruitment agency in South Africa, specializing in various sectors including customer service.

Key Highlights

✓ Requires basic computer literacy and CRM experience.
✓ Focus on maintaining high customer satisfaction.
✓ Full-time position in Richards Bay.

💡 Honest Take: This role is ideal for those looking to enter the customer service field with minimal experience required.

Pros

✓ Entry-level position with no prior experience required.
✓ Opportunity to develop customer service skills.
✓ Focus on high customer satisfaction.

Cons

✗ Limited career progression opportunities.
✗ Basic role may not suit experienced candidates.
✗ Work is not remote.

Best For: Ideal for those with basic computer skills and a desire to improve customer service capabilities.

Watch Out: Candidates should be aware of the limited scope for advancement in this position.

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You'll be redirected to za.talent.com

What Customers Say

Workers generally appreciate the supportive environment but highlight the lack of advancement opportunities.

Expert Review

If you're looking for a entry into the customer service industry, the Call Center Agent role at Measured Ability Group of Companies might be a fit. This position requires basic computer skills and familiarity with CRM systems, ccessible for many. The emphasis on customer satisfaction means you'll be in a dynamic environment, engaging with clients directly.

While this role offers an entry point, it may not provide the growth opportunities some candidates desire. Those with experience might find the responsibilities underwhelming. the position is based in Richards Bay, which could limit options for those seeking remote work.

We found that the company values high levels of customer service, which can be rewarding if you enjoy helping others. However, that the potential for career progression seems limited. For anyone eager to kickstart their career with a focus on customer relations, this could be a stepping stone, but it may not suit those looking for a long-term career path.