Customer Service & Collections Specialist

Believe Resourcing

Join Believe Resourcing as a Customer Service & Collections Specialist, managing customer interactions and accounts receivable in a hybrid role.

Last checked on June 26, 2026. We may earn a commission when you click through.

A solid opportunity for those looking to enhance their customer service skills in a structured environment.

✓ Flexible hybrid working hours. ✓ Opportunity for growth in collections management. ✓ Engaging customer interactions.

Customer Service & Collections Specialist

Believe Resourcing

Updated 7 days ago

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Johannesburg Hybrid

A solid opportunity for those looking to enhance their customer service skills in a structured environment.

About this role

Join Believe Resourcing as a Customer Service & Collections Specialist, managing customer interactions and accounts receivable in a hybrid role.

About the Company

Believe Resourcing is a recruitment agency dedicated to connecting talent with leading companies across various sectors.

Key Highlights

✓ Hybrid work format providing flexibility.
✓ Full ownership of accounts receivable collections.
✓ Critical role in customer service and service scheduling.
✓ Monday to Friday working hours.

💡 Honest Take: This role is ideal for detail-oriented individuals who thrive in customer service and collections management but may not suit those seeking fully remote positions.

Pros

✓ Flexible hybrid working hours.
✓ Opportunity for growth in collections management.
✓ Engaging customer interactions.

Cons

✗ Not a fully remote position.
✗ Requires strong attention to detail.
✗ May involve handling difficult customer interactions.

Best For: This position is for proactive individuals who excel in communication and problem-solving.

Watch Out: Be prepared for the challenges associated with collections and customer service.

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What Customers Say

Employees appreciate the structured work hours and the opportunity for growth within the company.

Expert Review

The role of Customer Service & Collections Specialist at Believe Resourcing is pivotal, focusing on both customer interaction and financial management. With working hours set from 9:00 AM to 5:00 PM EST, it offers a structured schedule suited for those who prefer routine.

While the hybrid format allows for some flexibility, it is important to note that this position requires full-time commitment during the specified hours. The responsibilities include managing accounts receivable collections, which can be challenging but rewarding for detail-oriented candidates.

This role is not for everyone; it demands resilience and a proactive approach to customer service, particularly when handling collections. According to Believe Resourcing's job listing, the company values individuals who can take ownership of their work and deliver exceptional customer experiences.

this position is an excellent fit for individuals seeking to develop their skills in customer service and collections, provided they are comfortable with the inherent challenges of the role.

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