Healthcare Customer Service Director

Michael Page Philippines

Be a pioneer leader building a PH-based patient contact centerLead and transform a major healthcare service operation About Our Client A global health and safety organization with a fast-growing shared services hub located in Taguig. They are...

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Healthcare Customer Service Director

Michael Page Philippines

Updated 8 days ago
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You'll be redirected to michaelpage.com.ph

Taguig On-site 4 – 6 Full-Time

About this role

The company is a global health and safety organization with a rapidly expanding shared services hub in Taguig, focused on operational excellence and employee development.

About the Company

A global health and safety organization with a growing shared services hub in Taguig, known for its commitment to operational excellence and employee development.

Key Highlights

  • Lead a 24/7 healthcare contact center supporting patients.
  • Build a customer service culture focused on empathy.
  • Manage operations across multiple shifts.
  • Evaluate and improve service workflows and performance metrics.
  • Influence major healthcare service transformations.

💡 Honest Take: The salary range of ₱300,000 to ₱500,000 per month is decent, but be ready for the demands of leading a large-scale contact center. Expect long hours and high pressure.

Apply for this position

You'll be redirected to michaelpage.com.ph

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