Project Officer

NSW Department of Customer Service

Temporary full-time role for up to 2 years, requiring a minimum of 2-3 days per week in the office, with hybrid working options available.

Last checked on June 21, 2026. We may earn a commission when you click through.

The hybrid work model is for work-life balance seekers, but the temporary nature of the position may deter candidates seeking long-term stability.

✓ Flexible hybrid working model ✓ Experience in government services ✓ Opportunity for professional development

Project Officer

NSW Department of Customer Service

Updated 6 days ago

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New South Wales Hybrid Full Time

The hybrid work model is for work-life balance seekers, but the temporary nature of the position may deter candidates seeking long-term stability.

About this role

Temporary full-time role for up to 2 years, requiring a minimum of 2-3 days per week in the office, with hybrid working options available.

About the Company

The NSW Department of Customer Service delivers essential government services to the community, focusing on improving customer experiences.

Key Highlights

✓ Hybrid working arrangement available
✓ Temporary full-time position for up to 2 years
✓ Located in Parramatta or Orange

💡 Honest Take: This role offers a solid opportunity for those looking for flexible work arrangements in the public sector.

Pros

✓ Flexible hybrid working model
✓ Experience in government services
✓ Opportunity for professional development

Cons

✗ Temporary position for up to 2 years
✗ Minimum office attendance required
✗ Potential changes to workplace policies

Best For: Suitable for those with an interest in customer service and public sector work, especially in New South Wales.

Watch Out: Be prepared for the possibility of changes in remote work policies as they evolve.

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What Customers Say

Feedback from past employees highlights a supportive work environment but notes concerns about the temporary nature of roles.

Expert Review

This Project Officer role at the NSW Department of Customer Service is ideal for those wanting to blend office and remote work. The hybrid model allows for 2-3 days in the office, offering flexibility. Notably, the role is temporary, lasting up to two years, which may not appeal to everyone. Salary details are not disclosed, but government roles typically offer competitive pay and benefits.

Working in Parramatta or Orange places you in vibrant areas with access to various amenities. The position is well-suited for those aiming to enhance their experience in public service. Keep in mind, however, that this role may require adaptation as departmental policies change, particularly regarding office attendance.

if you're looking for a gateway into government services with the freedom of hybrid work, this could be a great fit. But if long-term stability is a priority, you might want to consider other opportunities.