Customer Service Advisor

Teleperformance

Join Natwest/Ulsterbank as a Customer Service Advisor, focusing on delivering exceptional service and guiding customers in their banking choices.

Last checked on August 9, 2026. We may earn a commission when you click through.

If you thrive in customer engagement and enjoy helping others with their financial journeys, this position could be rewarding.

✓ Opportunity for career advancement. ✓ Supportive team environment. ✓ Direct impact on customer satisfaction.

Customer Service Advisor

Teleperformance

Updated 11 days ago

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You'll be redirected to uk.talent.com

England

If you thrive in customer engagement and enjoy helping others with their financial journeys, this position could be rewarding.

About this role

Join Natwest/Ulsterbank as a Customer Service Advisor, focusing on delivering exceptional service and guiding customers in their banking choices.

About the Company

Teleperformance is a global leader in customer experience management, providing services to various industries worldwide.

Key Highlights

✓ Provide tailored financial advice to customers.
✓ Educate customers on banking options and services.
✓ Support customers in achieving their financial goals.
✓ Work in a dynamic team environment.
✓ Full-time opportunity with career growth potential.

💡 Honest Take: This role suits individuals passionate about customer service and finance, but it may not appeal to those seeking remote work or flexible hours.

Pros

✓ Opportunity for career advancement.
✓ Supportive team environment.
✓ Direct impact on customer satisfaction.
✓ Training and development opportunities.

Cons

✗ Fixed location with no remote options.
✗ Potentially high-pressure environment.
✗ Customer service roles can be demanding.

Best For: This position is suitable for individuals who enjoy face-to-face interactions and helping customers navigate financial decisions.

Watch Out: Be prepared for a fast-paced environment that requires patience and excellent communication skills.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Employees appreciate the supportive team environment and opportunities for advancement, though some note the high-pressure nature of the role.

Expert Review

In the role of Customer Service Advisor at Natwest/Ulsterbank, employees are expected to deliver exceptional service while understanding client needs. This position allows for interactions with a diverse customer base, enhancing your communication skills.

The role emphasises educating customers about their banking options, which can be rewarding for those who enjoy teaching and guiding others. However, it may not suit everyone, particularly those who prefer remote work, as this is a fixed location role.

Career advancement opportunities are significant within Teleperformance, making this a promising choice for those keen on growth. The company also invests in training, ensuring employees are well-equipped to handle customer inquiries effectively. This commitment to development is a strong point in favour of the position.

Despite the benefits, the job can be demanding and requires resilience, particularly when dealing with challenging customer interactions. Individuals should assess their comfort with high-pressure situations before applying. To learn more, visit the official job page at Talent.com.