Customer Service & Order Support Specialist

CSR Limited

Join CSR Limited as a Customer Service Officer in Darra, providing exceptional service via phone and email while processing orders. Enjoy remote work on Fridays.

Last checked on June 14, 2026. We may earn a commission when you click through.

CSR Limited offers a solid opportunity for customer service professionals looking for flexibility and a supportive culture.

✓ Flexible remote work options ✓ Positive company culture ✓ Competitive salary and benefits

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Customer Service & Order Support Specialist

CSR Limited

Updated 1 month ago

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Queensland Remote

CSR Limited offers a solid opportunity for customer service professionals looking for flexibility and a supportive culture.

About this role

Join CSR Limited as a Customer Service Officer in Darra, providing exceptional service via phone and email while processing orders. Enjoy remote work on Fridays.

About the Company

CSR Limited is a leading Australian manufacturer of building products, known for its commitment to innovation and customer service.

Key Highlights

✓ Attractive pay and benefits
✓ Supportive work culture
✓ Remote work opportunity on Fridays
✓ Focus on excellent customer service
✓ Processing orders via phone and email

💡 Honest Take: This role is thrive in customer service and appreciate a flexible work environment, but may not suit individuals seeking full-time in-office work.

Pros

✓ Flexible remote work options
✓ Positive company culture
✓ Competitive salary and benefits
✓ Focus on employee well-being
✓ Engaging customer interactions

Cons

✗ May require occasional in-office attendance
✗ Fast-paced environment might be challenging for some
✗ Limited advancement opportunities in customer service role
✗ High volume of customer inquiries
✗ Potential stress during peak times

Best For: This role is for customer service enthusiasts who enjoy helping others and prefer a hybrid work model.

Watch Out: Be prepared for a high volume of customer inquiries which can lead to a fast-paced work environment.

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What Customers Say

Workers appreciate the flexible remote work and positive company culture, though some find the workload demanding.

Expert Review

CSR Limited's Customer Service & Order Support Specialist role offers an appealing combination of flexibility and competitive compensation. Employees can enjoy the benefit of working from home on Fridays, which caters to those seeking a better work-life balance.

The role demands excellent communication skills as you'll be engaging with customers via phone and email, ensuring their needs are met promptly. The company prides itself on its supportive culture, great choice for those who value a positive working environment.

However, that this position may involve dealing with a high volume of inquiries, which can be stressful during busy periods. While the company provides necessary training and support, individuals who prefer a slower-paced environment might find this challenging.

Overall, CSR Limited is a reputable employer in the building products sector, and this role could be a rewarding opportunity for those aligned with their values. For more details, check their official page at CSR Limited.