Works Scheduler

Swarco Traffic Holding AG

This role involves managing service requests and coordinating reactive faults while ensuring high customer satisfaction and operational efficiency.

Last checked on June 14, 2026. We may earn a commission when you click through.

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If you enjoy working directly with clients and have strong organisational skills, this role could be a great fit.

✓ Direct interaction with engineers and customers ✓ Focus on service quality ✓ Day shifts provide a predictable schedule

Works Scheduler

Swarco Traffic Holding AG

Updated 2 days ago
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Leeds

If you enjoy working directly with clients and have strong organisational skills, this role could be a great fit.

About this role

This role involves managing service requests and coordinating reactive faults while ensuring high customer satisfaction and operational efficiency.

About the Company

Swarco Traffic Holding AG is a leader in smart traffic solutions, providing innovative technologies to enhance urban mobility.

Key Highlights

  • Full-time position with day shifts
  • Collaborative environment with engineers and managers
  • Focus on customer satisfaction
  • Opportunity to coordinate service requests

💡 Honest Take: This position is thrive in a fast-paced, customer-focused environment but may not suit those seeking remote work options.

Pros

  • Direct interaction with engineers and customers
  • Focus on service quality
  • Day shifts provide a predictable schedule
  • Opportunity for skill development in customer service

Cons

  • Not a remote position
  • May involve high-pressure situations
  • Limited salary information available
  • Requires strong multitasking abilities

Best For: This role is designed for proactive individuals who can manage service requests effectively and maintain customer satisfaction.

Watch Out: Applicants should be prepared for a demanding role that requires quick thinking and efficient communication.

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What Customers Say

Feedback indicates a supportive team atmosphere but highlights the challenges of high-pressure situations.

Expert Review

The Works Scheduler position at Swarco Traffic Holding AG presents a unique opportunity for those passionate about customer service. This role demands effective communication and coordination skills, particularly in managing service requests. Day shifts offer a stable work schedule, appealing to those who prefer consistency.

Collaboration with engineers and Service Delivery Managers is a key aspect, fostering a team-oriented atmosphere. However, the role can be high-pressure, especially when coordinating reactive faults, which may not suit everyone. It's essential to thrive in dynamic environments.

While the job description lacks specific salary details, the emphasis on customer satisfaction suggests a focus on quality over quantity in service delivery. Interested candidates can find more information on Swarco's official page.

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