Remote Customer Service Advisor

Cvha

Provide excellent customer service by understanding and managing customer needs through active listening and clear communication.

Last checked on June 14, 2026. We may earn a commission when you click through.

A solid opportunity for remote work in customer service, particularly for those with a passion for helping others.

✓ Remote work flexibility ✓ Supportive company culture ✓ Focus on customer satisfaction

Remote Customer Service Advisor

Cvha

Updated 22 days ago

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Kingston-upon-Hull Remote

A solid opportunity for remote work in customer service, particularly for those with a passion for helping others.

About this role

Provide excellent customer service by understanding and managing customer needs through active listening and clear communication.

About the Company

Cvha is a leading housing management company in the UK, known for its high-quality housing services and scheme development.

Key Highlights

✓ Fully remote position
✓ Focus on customer needs and expectations
✓ Opportunity to work with a reputable housing services provider
✓ Strong emphasis on active listening and communication skills
✓ Part of a well-established group

💡 Honest Take: This role is ideal for those with strong communication skills, but may not suit individuals who prefer in-person interactions.

Pros

✓ Remote work flexibility
✓ Supportive company culture
✓ Focus on customer satisfaction
✓ No commuting required
✓ Opportunities for professional growth

Cons

✗ Limited face-to-face interaction
✗ Potential for high call volumes
✗ May require working odd hours
✗ Customer service can be demanding
✗ No salary information provided

Best For: This position is for those looking for a remote role in customer service, particularly in the housing sector.

Watch Out: Be prepared for a fast-paced environment with potential high call volumes that may lead to stress.

Apply for this position →

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What Customers Say

Employees appreciate the flexibility of remote work but note the challenges of managing customer expectations in a high-volume environment.

Expert Review

The Remote Customer Service Advisor role at Cvha offers work from home while providing essential support to customers. Active listening and effective communication are key skills needed in this position, as you'll be responsible for managing customer expectations and understanding their needs.

While the flexibility of remote work is a significant advantage, candidates should be aware of the potential challenges. Working from home can lead to feelings of isolation, and the demands of customer service can be intense, especially during peak hours. It's crucial to remain resilient and adaptable in this role.

Cvha has a strong reputation within the housing services sector, but applicants should consider their comfort level with remote work and the inherent challenges it brings. If you thrive in dynamic environments and enjoy helping others, this could be a fulfilling opportunity. For more details, visit the official job posting here.