Remote Customer Service Broker Experience Associate

Tickpick

Join Tickpick as a Remote Customer Service Broker Experience Associate, helping customers save significantly on service fees with a diverse team.

Last checked on June 14, 2026. We may earn a commission when you click through.

The Remote Customer Service Broker Experience Associate position offers a solid entry point into the customer service field within a growing company.

✓ Fully remote position ✓ Focus on diversity and community representation ✓ Potential for career advancement

Remote Customer Service Broker Experience Associate

Tickpick

Updated 4 days ago

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Chicago Remote Full Time

The Remote Customer Service Broker Experience Associate position offers a solid entry point into the customer service field within a growing company.

About this role

Join Tickpick as a Remote Customer Service Broker Experience Associate, helping customers save significantly on service fees with a diverse team.

About the Company

Tickpick is a ticket resale marketplace that focuses on transparency and customer savings, having saved over $180 million in service fees.

Key Highlights

✓ Remote work opportunity
✓ Diverse team representing various communities
✓ Opportunity for growth in customer service skills
✓ 1+ years of relevant experience required

💡 Honest Take: This role is ideal for those with customer service experience looking for a remote position, but it may not suit individuals seeking higher-level roles.

Pros

✓ Fully remote position
✓ Focus on diversity and community representation
✓ Potential for career advancement
✓ Significant savings for customers

Cons

✗ Entry-level role may not appeal to experienced professionals
✗ No salary information provided
✗ Potentially high workload in busy periods

Best For: This position is targeted at entry-level candidates or those looking to transition into customer service.

Watch Out: Consider the lack of disclosed salary details, which may be a factor for some applicants.

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What Customers Say

Workers appreciate the remote flexibility and the company's focus on customer savings, although some note the entry-level nature of the role.

Expert Review

The Remote Customer Service Broker Experience Associate role at Tickpick presents an exciting opportunity for those eager to engage in customer service from the comfort of their home. With a focus on saving customers over $180 million in service fees, the company emphasizes a commitment to transparency and community representation.

Candidates should be aware that this position requires at least one year of experience in customer service, sales, or client relations. While this role is remote and offers flexibility, it may not be the best fit for seasoned professionals seeking advanced career opportunities. The workload can also be demanding during peak times, which may be a consideration for potential applicants.

In terms of growth, Tickpick fosters an environment where employees can develop their skills and advance within the company. The emphasis on diversity within the team reflects the company's mission to serve a broad range of communities effectively. For more details, you can visit their official page at Tickpick.