Customer Service Agent

SOPREMA

Join SOPREMA as a Customer Service Agent in Dartmouth, NS, offering a permanent position with competitive benefits and a friendly work environment.

Last checked on June 20, 2026. We may earn a commission when you click through.

SOPREMA's customer service position is appealing for candidates seeking a steady job with good benefits, but the compensation details are vague and depend on experience.

✓ Comprehensive benefits package ✓ Work-life balance emphasis ✓ Strong company culture

Customer Service Agent

SOPREMA

Updated 7 days ago

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Dartmouth On-site Full-Time

SOPREMA's customer service position is appealing for candidates seeking a steady job with good benefits, but the compensation details are vague and depend on experience.

About this role

Join SOPREMA as a Customer Service Agent in Dartmouth, NS, offering a permanent position with competitive benefits and a friendly work environment.

About the Company

SOPREMA is a leading manufacturer in the construction sector, specializing in waterproofing and insulation solutions.

Key Highlights

✓ Permanent full-time employment
✓ Flexible benefit and competitive pension plans
✓ Telemedicine services available
✓ Paid holidays and profit-sharing
✓ Well-at-Work Certification – Level 3

💡 Honest Take: This role offers solid benefits and a supportive environment, ideal for those with a background in customer service and looking for stability.

Pros

✓ Comprehensive benefits package
✓ Work-life balance emphasis
✓ Strong company culture
✓ Permanent position

Cons

✗ Salary dependent on negotiation
✗ Limited remote work options
✗ Requires specific experience level

Best For: Ideal for those who value work-life balance and are comfortable in a structured office setting.

Watch Out: Be prepared for a negotiation on salary, as it is not disclosed upfront.

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What Customers Say

Current employees appreciate the friendly work environment and benefits, though some mention the need for clearer salary discussions.

Expert Review

The Customer Service Agent role at SOPREMA offers a permanent position in Dartmouth, providing a structured work schedule from Monday to Friday. With 3 to 5 years of required experience, candidates should have a solid background in customer service to thrive in this fast-paced environment.

Employees benefit from a package that includes flexible benefits and a competitive pension plan. The company's commitment to employee wellness is also evident with their Well-at-Work Certification at Level 3, reinforcing their focus on a positive work culture.

However, potential applicants should note that salary discussions are based on experience, which may lead to uncertainty for those looking for clear compensation upfront. Given that the position is onsite, flexibility for remote work is limited, which might not appeal to everyone.

Overall, SOPREMA presents a stable employment opportunity with competitive benefits, good fit for experienced customer service professionals. For more details, visit their official job listing.