Aftersales Service Advisor

Lookers Motor Group Limited

As an Aftersales Service Advisor, you will manage customer inquiries, book services, and advise on warranty options while ensuring a positive customer experience.

Last checked on June 14, 2026. We may earn a commission when you click through.

If you enjoy engaging with customers and providing solutions, this position offers a fulfilling opportunity within a respected company.

✓ Opportunity to work with a respected automotive group ✓ Enhances customer service skills ✓ Engage with a variety of customer inquiries

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Aftersales Service Advisor

Lookers Motor Group Limited

Updated 2 months ago

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England

If you enjoy engaging with customers and providing solutions, this position offers a fulfilling opportunity within a respected company.

About this role

As an Aftersales Service Advisor, you will manage customer inquiries, book services, and advise on warranty options while ensuring a positive customer experience.

About the Company

Lookers Motor Group Limited is a prominent automotive retailer in the UK, known for delivering quality services and customer satisfaction.

Key Highlights

✓ Manage customer service inquiries effectively
✓ Advise on warranty options and service bookings
✓ Strong communication skills essential
✓ Focus on enhancing the customer experience
✓ Part of a reputable automotive group

💡 Honest Take: This role is excel in customer service and have a keen interest in the automotive industry.

Pros

✓ Opportunity to work with a respected automotive group
✓ Enhances customer service skills
✓ Engage with a variety of customer inquiries
✓ Potential for career growth within the company

Cons

✗ Role may involve handling difficult customer interactions
✗ Working hours may be demanding
✗ Limited scope for remote working options

Best For: This position is for those with strong communication skills who thrive in a fast-paced environment.

Watch Out: Be prepared for the challenges that come with managing customer expectations and inquiries.

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What Customers Say

Employees appreciate the supportive environment and opportunities for development, though some mention the challenges of handling difficult customer situations.

Expert Review

The Aftersales Service Advisor role at Lookers Motor Group Limited focuses on enhancing customer interactions within the automotive sector. Applicants should have a strong customer service orientation and effective communication skills.

This position revolves around booking services and advising customers on warranty options, making it essential for candidates to understand automotive service processes. Those who enjoy customer-facing roles and problem-solving will find this job rewarding.

While the role offers growth opportunities within a respected company, candidates should be aware of the potential for challenging customer interactions. Working hours can be demanding, especially during peak service times.

Overall, this position is an excellent fit for individuals eager to develop their customer service skills while working in an automotive environment. According to Lookers' official page, this role is critical for ensuring customer satisfaction.