Vehicle Service Advisor

Turner & Voce Limited

Organise vehicle bookings and keep customers informed, ensuring smooth repairs and servicing with a focus on excellent customer service.

Last checked on June 13, 2026. We may earn a commission when you click through.

If you thrive on organisation and communication, this role offers a fulfilling career path within the automotive industry.

✓ Engaging work environment. ✓ Opportunities to develop customer service skills. ✓ Direct interaction with customers.

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Vehicle Service Advisor

Turner & Voce Limited

Updated 1 month ago

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Burton-on-Trent

If you thrive on organisation and communication, this role offers a fulfilling career path within the automotive industry.

About this role

Organise vehicle bookings and keep customers informed, ensuring smooth repairs and servicing with a focus on excellent customer service.

About the Company

Turner & Voce Limited is a reputable automotive service company known for its commitment to quality and customer satisfaction.

Key Highlights

✓ Manage vehicle bookings efficiently.
✓ Provide updates to customers throughout the service process.
✓ Ensure seamless coordination of repairs and servicing.
✓ Strong emphasis on customer service and communication skills.
✓ Work in a dynamic automotive environment.

💡 Honest Take: This position is excel in customer service and enjoy working in a fast-paced automotive sector.

Pros

✓ Engaging work environment.
✓ Opportunities to develop customer service skills.
✓ Direct interaction with customers.
✓ Essential role in service delivery.
✓ Potential for career growth within the company.

Cons

✗ Can be stressful during peak times.
✗ May require handling difficult customer situations.
✗ Limited remote work options.
✗ Requires strong multitasking abilities.
✗ Salaries not specified, could vary widely.

Best For: Ideal for those with strong communication skills and a passion for customer service in the automotive field.

Watch Out: Be prepared for a fast-paced environment, especially during busy periods where customer demands may increase significantly.

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What Customers Say

Employees appreciate the focus on customer satisfaction and the supportive team environment, though some find the workload demanding during busy periods.

Expert Review

In this role, the Vehicle Service Advisor is crucial for ensuring that the customer experience is top-notch. With a focus on organisation, you will manage bookings and keep customers informed throughout the vehicle servicing process. Strong customer service skills are essential, as you will be the main point of contact for clients.

The position involves multitasking and efficient communication to ensure repairs and servicing run smoothly. While it may be rewarding, the role can also become stressful during peak times, requiring a calm and professional approach to handle customer inquiries and concerns.

Turner & Voce Limited provides a solid foundation for those looking to build a career in the automotive industry. The company values customer satisfaction and offers opportunities for growth. According to their site, they pride themselves on creating a supportive work atmosphere, which can be beneficial for new entrants in the field.

This position does not offer remote work options, making it less suitable for those seeking flexible work arrangements. However, if you enjoy working directly with customers and have a knack for organisation, this role could be a perfect fit.