Customer Service Manager

International Workplace Group plc

Join a global organisation as a Customer Service Manager, overseeing centre performance with autonomy and a range of responsibilities.

Last checked on September 25, 2026. We may earn a commission when you click through.

✓ Opportunity to lead a centre independently ✓ Potential for career progression within the company ✓ Engagement with a diverse team

Customer Service Manager

International Workplace Group plc

Updated 14 hours ago

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New South Wales

This role is ideal for experienced managers looking to take on significant responsibility, but the absence of disclosed salary information may deter some applicants.

About this role

Join a global organisation as a Customer Service Manager, overseeing centre performance with autonomy and a range of responsibilities.

About the Company

International Workplace Group plc is a global leader in flexible workspace solutions.

Key Highlights

✓ Autonomy in managing your own centre
✓ Diverse responsibilities and challenges
✓ Opportunities for growth within a global organisation
✓ Focus on performance improvement

💡 Honest Take: Managing a centre can be rewarding, but be prepared for the pressures of performance metrics and the need for strong leadership skills. The lack of salary disclosure may raise concerns for potential candidates.

Pros

✓ Opportunity to lead a centre independently
✓ Potential for career progression within the company
✓ Engagement with a diverse team

Cons

✗ High-pressure environment
✗ Salary details not disclosed
✗ Expectations for performance metrics

Best For: Candidates with strong management skills who thrive in performance-driven settings.

Watch Out: The role demands strong performance management skills and may involve high-stress situations.

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Expert Review

At the heart of this role is the autonomy to manage a centre like your own business, which can be both liberating and challenging. The responsibilities are broad, covering all aspects of performance, which means candidates must be prepared for a diverse range of tasks.

While the opportunity for growth within International Workplace Group plc is appealing, the absence of salary information is a notable drawback. This lack of transparency can make it difficult for candidates to assess the financial viability of the role.

Customer service managers are often expected to achieve strict performance metrics, which can lead to a high-pressure environment. Those considering this position should be ready to meet these expectations while maintaining team morale and service quality.

For more information, visit the company's job listing at https://au.talent.com/redirect?acquisition_sub_id=10101&bpid=71c09b9fdfb9856f661cdde612f12f95&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=638679288826694256&initiator=antal%2Binternational&is_gl=0&l=Sydney&pc=2&pid=30d4c6dd3921&publisher=7c2b7e61c1&puid=fddaddddddd8addafdd9ddd7addeddd8bdd8add89ddedddaeddaadd7eddcdddedddbadda9ed3ddd96ed2gd9fbd973de73de73de73de73de73de7gdd7gdd7fdd73de73de78dd79dd7fed33cef3beb3cec3ee33def3de93de73deg3ded3dec3deb3de93de83de73ee33de93deb3ee38ed3fd&rdr=&sdb=2&search_id=f21eb6443ee7ea6a9a093f25fd549967&source=RubikTech&testid=sonicBackFillGLNoResults&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1.