Remote Renewals Specialist

Sophos

Sophos is looking for a Renewals Specialist to manage mid-market accounts across EMEA, focusing on achieving sales goals and customer engagement.

Last checked on June 28, 2026. We may earn a commission when you click through.

✓ Flexible remote working arrangements ✓ Engaging role with customer interaction ✓ Potential for career advancement in cybersecurity

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Remote Renewals Specialist

Sophos

Updated 2 months ago

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South Africa Remote

Overall, this position offers a solid opportunity for growth within a reputable cybersecurity company.

About this role

Sophos is looking for a Renewals Specialist to manage mid-market accounts across EMEA, focusing on achieving sales goals and customer engagement.

About the Company

Sophos is a global cybersecurity company known for its innovative solutions to protect businesses from cyber threats.

Key Highlights

✓ Remote working opportunity
✓ Manage a high volume of renewal accounts
✓ Engage with customers 90-120 days before expiry
✓ Forecast sales accurately using Salesforce
✓ 2-5 years of experience in renewals required

💡 Honest Take: This role suits candidates with a strong sales background looking to engage with clients remotely.

Pros

✓ Flexible remote working arrangements
✓ Engaging role with customer interaction
✓ Potential for career advancement in cybersecurity

Cons

✗ High-volume account management can be stressful
✗ Requires proactive customer engagement
✗ Sales goals may add pressure

Best For: This job is for those who thrive in dynamic environments and enjoy building relationships with clients.

Watch Out: Be prepared for the challenge of maintaining a high volume of accounts and meeting sales targets.

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What Customers Say

Employees appreciate the remote work flexibility but highlight the stress of high sales targets.

Expert Review

The role of Remote Renewals Specialist at Sophos requires a keen focus on sales and customer engagement. Managing a high-volume book of mid-market accounts means staying organized and proactive, especially with customer outreach starting 90-120 days before contract expiry. This can be demanding but rewarding for those who excel under pressure.

While the remote work setup is a significant perk, it also demands self-discipline and effective time management. Candidates should be comfortable navigating Salesforce for accurate forecasting, as this tool is crucial for tracking performance and customer interactions.

Aspiring applicants should note that 2-5 years of experience in renewals is a prerequisite. This experience is vital for achieving quarterly sales goals but also for fostering strong customer relationships. If you're someone who enjoys engaging with clients and driving sales in a remote environment, this role could be a great fit.

For more details, visit Sophos's job listing at Talent.com.