Customer Advisor

B&Q Limited

Join B&Q as a Customer Advisor at the checkouts. Ideal candidates are enthusiastic, team-oriented, and flexible with their working hours.

Last checked on June 14, 2026. We may earn a commission when you click through.

Overall, the position offers a dynamic role for friendly individuals who thrive in customer service.

✓ Flexible shifts accommodating various schedules. ✓ Engaging work environment with a focus on customer support. ✓ Opportunities for learning and growth within the company.

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Customer Advisor

B&Q Limited

Updated 2 months ago

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Stoke-on-Trent

Overall, the position offers a dynamic role for friendly individuals who thrive in customer service.

About this role

Join B&Q as a Customer Advisor at the checkouts. Ideal candidates are enthusiastic, team-oriented, and flexible with their working hours.

About the Company

B&Q Limited is a leading home improvement and garden centre retailer in the UK, providing a wide range of products and services.

Key Highlights

✓ Flexible working hours, including weekends and evenings.
✓ Opportunity to assist customers with home improvement needs.
✓ Supportive team environment.

💡 Honest Take: This role is perfect for those who enjoy helping others and have a passion for home improvement, but may not suit those seeking fixed hours.

Pros

✓ Flexible shifts accommodating various schedules.
✓ Engaging work environment with a focus on customer support.
✓ Opportunities for learning and growth within the company.

Cons

✗ Shift work includes weekends and bank holidays.
✗ Potentially lower pay compared to some retail positions.
✗ May require extensive standing and physical activity.

Best For: Ideal for students, parents, or anyone seeking supplementary income with flexible hours.

Watch Out: Be prepared for a dynamic schedule that may require working during peak times, including weekends.

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What Customers Say

Employees appreciate the supportive team environment but note the challenges of shift work.

Expert Review

The Customer Advisor role at B&Q in Stoke-on-Trent offers an exciting opportunity for those passionate about home improvement. Candidates will engage directly with customers, assisting them in making informed choices about their home projects. Flexibility in scheduling is a key aspect, with shifts covering evenings and weekends, which might suit those needing adaptable hours.