Customer Service Advisor

GXO Logistics, Inc

Join GXO Logistics as a Customer Service Advisor to support the NHS Supply Chain, managing inquiries and urgent orders from 9-5, Monday to Friday.

Last checked on June 14, 2026. We may earn a commission when you click through.

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A solid opportunity for those looking to contribute to the healthcare supply chain within a structured work environment.

✓ Stable Monday to Friday hours ✓ Direct involvement with NHS operations ✓ Opportunities for teamwork and collaboration

Customer Service Advisor

GXO Logistics, Inc

Updated 1 day ago
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Maidstone Contract

A solid opportunity for those looking to contribute to the healthcare supply chain within a structured work environment.

About this role

Join GXO Logistics as a Customer Service Advisor to support the NHS Supply Chain, managing inquiries and urgent orders from 9-5, Monday to Friday.

About the Company

GXO Logistics, Inc is a leading logistics company focused on delivering exceptional supply chain solutions, particularly within healthcare.

Key Highlights

  • Monday to Friday schedule, 9-5
  • Support for NHS Supply Chain
  • Handle customer inquiries and urgent orders
  • Collaborate with internal teams
  • Focus on service excellence

💡 Honest Take: This position offers a stable work schedule, but may be challenging for those seeking flexible hours or remote work.

Pros

  • Stable Monday to Friday hours
  • Direct involvement with NHS operations
  • Opportunities for teamwork and collaboration

Cons

  • No remote work options available
  • Potentially high-pressure environment
  • Limited salary information

Best For: Ideal for those with strong communication skills and an interest in supporting NHS logistics.

Watch Out: Be prepared for a fast-paced environment and the need to manage urgent customer requests.

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What Customers Say

Current employees appreciate the stable hours but note the high-pressure nature of the role.

Expert Review

This role at GXO Logistics is designed for individuals who thrive in structured environments. The Monday to Friday work schedule from 9 to 5 provides a predictable routine, which is appealing for many. However, those seeking flexibility will find this position limiting.

The job entails managing customer inquiries and urgent orders, requiring strong communication skills and the ability to work under pressure. Collaborating with various internal teams is essential to ensure service excellence, making teamwork a key aspect of the role.

While specific salary details are not disclosed, the emphasis on NHS operations indicates a commitment to healthcare logistics. Prospective candidates should evaluate their comfort with a potentially high-pressure atmosphere, particularly during peak times.

According to the official job listing, this position does not offer remote work, which may deter applicants who prefer flexibility. Overall, this role is a great fit for those passionate about contributing to the NHS and who enjoy a structured work environment.

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