Customer Service Advisor

Cross Border Talents

Join an on-site team in Umhlanga as a German-speaking Customer Service Advisor, supporting customers in both German and English.

Last checked on May 27, 2026. We may earn a commission when you click through.

For those fluent in German and English, this role offers a solid opportunity to work in a dynamic environment, but long hours may be a drawback for some.

✓ Bilingual environment ✓ On-site team collaboration ✓ Potential for career growth

This listing may have expired or is no longer available. Information shown may be outdated.

Customer Service Advisor

Cross Border Talents

Updated 2 months ago

Apply now →

You'll be redirected to za.talent.com

Umhlanga On-site

For those fluent in German and English, this role offers a solid opportunity to work in a dynamic environment, but long hours may be a drawback for some.

About this role

Join an on-site team in Umhlanga as a German-speaking Customer Service Advisor, supporting customers in both German and English.

About the Company

Cross Border Talents is a recruitment agency specializing in multilingual staffing solutions across various sectors.

Key Highlights

✓ Full-time rotational shifts available
✓ Opportunity to work in a vibrant location
✓ Engage with diverse customers
✓ Enhance your language skills

💡 Honest Take: This position is ideal for bilingual individuals seeking to advance their customer service careers, though it requires a commitment to a 24/7 shift schedule.

Pros

✓ Bilingual environment
✓ On-site team collaboration
✓ Potential for career growth

Cons

✗ Rotational night shifts
✗ On-site work only
✗ High customer interaction pressure

Best For: It's targeted at those with strong language skills in German and English who are eager to build a career in customer service.

Watch Out: Be prepared for a demanding shift schedule that includes nights and weekends, which may not suit everyone's lifestyle.

Apply for this position →

You'll be redirected to za.talent.com

Expert Review

The position of Customer Service Advisor requires fluency in both German and English, n excellent opportunity for bilingual candidates. Cross Border Talents emphasizes a collaborative environment, which can enhance teamwork skills. The role's 24/7 rotational shifts provide flexibility but also demand adaptability from employees.

Working in Umhlanga, a vibrant coastal area, adds appeal to the position, especially for those who appreciate a lively setting. However, the on-site requirement may limit opportunities for remote work, which is increasingly sought after in today’s job market. Our team found that the role's high customer interaction can be both rewarding and challenging, depending on your temperament.

The recruitment process appears with details available on their official site. Interested candidates should weigh the benefits of gaining international experience against the potential strain of shift work, particularly if they have commitments outside of work hours.