A dynamic company in George, Western Cape is looking for a highly organised Admin Clerk to provide comprehensive administrative support. The role involves managing the front desk, handling calls and correspondence, and ensuring smooth daily office operations. The ideal candidate will be the first point of contact and project a professional image at all times. Responsibilities Reception & Client Liaison Manage a multi-line switchboard by answering incoming calls within three rings, screening and directing calls to appropriate departments, and taking detailed messages when colleagues are unavailable including caller name, company, contact number, and nature of enquiry. Assist clients and visitors with enquiries in a courteous and helpful manner, providing accurate information about the organisation's services, hours of operation, and locations, and directing individuals to the appropriate department or resource person efficiently. Receive, sort, and distribute incoming mail, courier parcels, and fax communications daily, and prepare outgoing correspondence including registered post items and courier consignments for dispatch while maintaining an accurate mail register. Records Management & Systems Maintain both physical and electronic filing systems according to the organisation's file plan and records management policy, ensuring all documents are correctly classified, indexed, and stored for rapid retrieval when requested by management or auditors. Process and track incoming and outgoing documentation such as job applications, invoices, purchase orders, and contracts through the appropriate approval workflows, maintaining an accurate document register at every stage of processing. Capture, update, and verify client and employee data on the company's database or CRM system with high accuracy, conducting periodic data quality audits to identify and correct duplicate records, incomplete fields, or outdated contact information. Office & Administrative Support Coordinate travel arrangements for staff including booking domestic and international flights, accommodation, and car hire, and preparing detailed itineraries with all relevant contact information, meeting schedules, and venue directions. Manage the procurement of office supplies, stationery, and consumables by monitoring stock levels, obtaining competitive quotations from approved suppliers, placing purchase orders, and reconciling supplier invoices against delivery notes before payment. Requirements The ability to handle confidential information with discretion and maintain the highest standards of integrity and trustworthiness. Strong verbal and written communication skills in English, with ability to interact professionally with clients and colleagues. Strong organisational skills and the ability to prioritise multiple tasks while working calmly and efficiently under pressure. A Grade 12 certificate is essential; a post-matric qualification in office administration or a related field is advantageous. A well-presented and professional appearance at all times, as the role involves being the face of the organisation to visitors. Qualifications National Diploma in Office Administration