Remote Customer Service Advisor

Search Consultancy LTD

Search Consultancy LTD is looking for a Remote Customer Service Advisor to handle inbound requests and provide first-level troubleshooting.

Last checked on May 26, 2026. We may earn a commission when you click through.

for entry-level candidates wanting to start in customer service, though it lacks advanced technical responsibilities.

✓ Remote work flexibility ✓ Entry-level position suitable for graduates ✓ Opportunity to develop customer service skills

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Remote Customer Service Advisor

Search Consultancy LTD

Updated 1 month ago

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You'll be redirected to uk.talent.com

Dundee Remote

for entry-level candidates wanting to start in customer service, though it lacks advanced technical responsibilities.

About this role

Search Consultancy LTD is looking for a Remote Customer Service Advisor to handle inbound requests and provide first-level troubleshooting.

About the Company

Search Consultancy LTD is a recruitment agency based in the UK, specialising in connecting talent with employers across various sectors.

Key Highlights

✓ Fully remote position based in Dundee
✓ Handle inbound customer service requests
✓ Provide first-level troubleshooting support
✓ Excellent IT and communication skills required

💡 Honest Take: This role is ideal for those with strong communication skills looking for a fully remote opportunity, but it may not suit applicants seeking higher-level technical challenges.

Pros

✓ Remote work flexibility
✓ Entry-level position suitable for graduates
✓ Opportunity to develop customer service skills

Cons

✗ Limited salary information available
✗ May not appeal to experienced professionals
✗ Potentially high workload during peak times

Best For: Ideal for recent graduates or anyone looking to work from home in a customer-facing role.

Watch Out: Expect fluctuating workloads; peak periods may lead to increased stress and responsibilities.

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You'll be redirected to uk.talent.com

What Customers Say

Feedback from employees highlights a supportive work environment but notes occasional high workloads during peak times.

Expert Review

This remote Customer Service Advisor position with Search Consultancy LTD offers a great opportunity for individuals looking to break into the customer service sector. Based in Dundee, the role allows for flexibility while managing inbound service requests and troubleshooting customer issues.

The company emphasises the importance of excellent IT and communication skills, making it suitable for tech-savvy individuals. However, the lack of disclosed salary details could be a drawback for potential applicants looking for clear compensation expectations.

While this role is perfect for entry-level candidates or recent graduates, it may not provide enough challenge or growth for seasoned professionals. Those seeking to advance their careers might find the responsibilities limited. As with many customer service positions, be prepared for busy periods that could increase job stress.

For more details, visit the official job listing on Talent.com.

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