Customer Service Broker Home & Auto Insurance

OTIP Group of Companies (OGC)

Join OTIP Group as a Customer Service Broker, providing home and auto insurance solutions with a focus on customer satisfaction and relationship management.

Last checked on June 9, 2026. We may earn a commission when you click through.

If you're looking to build a career in insurance with a reputable company, this position could be a great fit, especially for those with customer service experience.

✓ Stable 12-month contract ✓ Focus on customer relationships ✓ Supportive work environment

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Customer Service Broker Home & Auto Insurance

OTIP Group of Companies (OGC)

Updated 1 month ago

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Ottawa Contract

If you're looking to build a career in insurance with a reputable company, this position could be a great fit, especially for those with customer service experience.

About this role

Join OTIP Group as a Customer Service Broker, providing home and auto insurance solutions with a focus on customer satisfaction and relationship management.

About the Company

OTIP Group of Companies (OGC) specializes in providing insurance solutions tailored to the needs of their clients, particularly in the education sector.

Key Highlights

✓ 12-month contract position
✓ Focus on customer service and relationship management
✓ Skills in sales, communication, and time management required
✓ Opportunity to work in a supportive team environment
✓ Based in Ottawa, with a focus on local clients

💡 Honest Take: This role demands strong interpersonal skills and a commitment to service, making it ideal for those passionate about helping others.

Pros

✓ Stable 12-month contract
✓ Focus on customer relationships
✓ Supportive work environment
✓ Opportunities for skill development
✓ Based in a vibrant city

Cons

✗ Requires strong sales skills
✗ May involve high-pressure situations
✗ Not a remote position
✗ Limited salary information available
✗ Potentially long hours during peak seasons

Best For: This role is ideal for those who enjoy direct interaction with clients and thrive in a fast-paced, service-oriented environment.

Watch Out: Be prepared for a role that requires multitasking and effective communication during busy periods.

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What Customers Say

Employees highlight a collaborative work culture but note the demands of the sales aspect can be challenging.

Expert Review

The Customer Service Broker position at OTIP Group offers a solid entry point into the insurance industry. With a focus on home and auto insurance, brokers are expected to provide high-quality service while adhering to established customer service standards. This role is perfect for those who excel in sales and have strong communication skills.

In terms of working environment, OTIP promotes a supportive team atmosphere, which can be beneficial for personal and professional growth. However, candidates should be aware that the position is not remote, which may limit flexibility for some.

While the specifics of the salary range are not disclosed, the emphasis on sales and customer service means that performance could significantly influence earning potential. Those interested should visit OTIP's official page for more detailed information and updates on this opportunity.