Key Account Management - ShopeeFood

Shopee

Join ShopeeFood to build long-term relationships with merchants, develop strategic business plans, and enhance sales through best practices education.

Last checked on June 13, 2026. We may earn a commission when you click through.

If you're enthusiastic about facilitating merchant success, this role could be a perfect fit.

✓ Opportunity to work with a leading e-commerce platform ✓ Engaging in strategic business development ✓ Hands-on experience with merchant negotiations

Key Account Management - ShopeeFood

Shopee

Updated 4 days ago

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Kuala Lumpur

If you're enthusiastic about facilitating merchant success, this role could be a perfect fit.

About this role

Join ShopeeFood to build long-term relationships with merchants, develop strategic business plans, and enhance sales through best practices education.

About the Company

Shopee is a leading e-commerce platform in Southeast Asia, known for its innovative solutions and strong market presence.

Key Highlights

✓ Develop strategic business plans for growth
✓ Educate merchants on sales improvement
✓ Negotiate deals with various merchants
✓ Build long-term relationships with partners

💡 Honest Take: This role offers a great opportunity for those looking to make a significant impact in the e-commerce food delivery sector.

Pros

✓ Opportunity to work with a leading e-commerce platform
✓ Engaging in strategic business development
✓ Hands-on experience with merchant negotiations

Cons

✗ Potentially high-pressure environment
✗ Limited remote work options
✗ Requires strong negotiation skills

Best For: Ideal for those with a background in sales and a desire to drive growth for food delivery merchants.

Watch Out: Be prepared for a competitive atmosphere and the need to meet sales targets.

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What Customers Say

Employees appreciate the opportunities for professional growth and the dynamic work environment, though some mention the pressure to meet targets.

Expert Review

In the dynamic landscape of e-commerce, the Associate, Key Account Management position at ShopeeFood presents a challenges and rewards. Candidates should be ready to engage with various merchants, helping them navigate the platform while enhancing their visibility and sales figures. This role places a strong emphasis on relationship management, which is crucial for long-term success in the food delivery market.

Negotiation skills are a must, as associates will be tasked with securing beneficial deals that align with both ShopeeFood's goals and those of the merchants. The need for strategic thinking is evident, as developing high-level business plans will be a key responsibility. This can be daunting for new entrants, but it also offers substantial growth opportunities.

The position is based in Kuala Lumpur and requires full-time commitment, which might limit flexibility for some. According to Shopee's official page, the environment is competitive, making it essential for candidates to thrive under pressure. Overall, this role is well-suited for someone who is sales-focused but also excited by the fast-paced nature of e-commerce.