Medical Receptionist & Patient Concierge

Jones Radiology

This role focuses on delivering excellent customer service while multitasking in a busy medical environment. Comprehensive training is included for new hires.

Last checked on June 11, 2026. We may earn a commission when you click through.

If you're looking to start a career in healthcare with room to grow, this position at Jones Radiology is .

✓ Strong focus on customer service ✓ Training and development opportunities ✓ Dynamic work environment

Medical Receptionist & Patient Concierge

Jones Radiology

Updated 14 days ago

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You'll be redirected to au.talent.com

Adelaide

If you're looking to start a career in healthcare with room to grow, this position at Jones Radiology is .

About this role

This role focuses on delivering excellent customer service while multitasking in a busy medical environment. Comprehensive training is included for new hires.

About the Company

Jones Radiology is a well-respected healthcare provider specialising in diagnostic imaging services across Australia.

Key Highlights

✓ Comprehensive training provided
✓ Flexible working hours
✓ Focus on patient care
✓ Fast-paced work environment
✓ Entry-level position suitable for newcomers

💡 Honest Take: This role is ideal for those passionate about healthcare and customer service, but be prepared for a demanding pace and flexible hours.

Pros

✓ Strong focus on customer service
✓ Training and development opportunities
✓ Dynamic work environment
✓ Entry-level access to healthcare field
✓ Opportunity to make a difference in patient care

Cons

✗ Requires multitasking in a high-pressure setting
✗ Flexible hours may disrupt personal life
✗ Entry-level pay may be lower than industry average
✗ Not suitable for those seeking a traditional 9-5 job
✗ Fast-paced environment can be stressful

Best For: This position suits those with strong customer service skills and a commitment to patient care, particularly newcomers to the industry.

Watch Out: Be ready for flexible hours and a fast-paced environment, which may not suit everyone.

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What Customers Say

Employees appreciate the supportive training environment but note the challenges of flexible hours and a fast-paced setting.

Expert Review

The role of Medical Receptionist & Patient Concierge at Jones Radiology offers enter the healthcare field. With comprehensive training provided, it caters to those eager to learn and grow. The flexible hours can be a double-edged sword; while catering to varied lifestyles, they may also affect work-life balance.

Being in a fast-paced environment means that employees must juggle multiple tasks simultaneously, which can be overwhelming for some. However, for those who thrive under pressure, it's a chance to develop valuable skills in customer service and patient care.

The company is well-regarded in the healthcare industry, making this role a strong entry point for anyone looking to establish a career in this field. According to Jones Radiology's page, they prioritise patient satisfaction, which aligns well with the responsibilities of this position.