Telstra Retail Part Time Customer Service & Sales Consultant

Telstra

Join Telstra as a part-time Customer Service & Sales Consultant, assisting customers with products and services for a positive experience.

Last checked on September 25, 2026. We may earn a commission when you click through.

✓ Gain valuable customer service experience ✓ Work for a reputable company ✓ Flexible part-time hours

Telstra Retail Part Time Customer Service & Sales Consultant

Telstra

Updated 9 hours ago

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Queensland Part Time

This role is ideal for those looking to gain customer service experience in a well-known company. However, it may not suit individuals seeking stable, full-time income or those uncomfortable with a sales environment.

About this role

Join Telstra as a part-time Customer Service & Sales Consultant, assisting customers with products and services for a positive experience.

About the Company

Telstra is a leading telecommunications and media company in Australia, providing a range of services including mobile, internet, and entertainment.

Key Highlights

✓ Part-time position with flexible hours
✓ Engagement with customers to meet their needs
✓ Opportunity to work with a reputable brand
✓ Sales experience can boost your career prospects
✓ Memorable customer interactions

💡 Honest Take: While the position offers valuable experience in customer service, be prepared for potentially high pressure during peak hours. part-time roles may not guarantee consistent shifts, impacting income stability.

Pros

✓ Gain valuable customer service experience
✓ Work for a reputable company
✓ Flexible part-time hours
✓ Potential for career advancement
✓ Engaging work environment

Cons

✗ Part-time hours may lead to income instability
✗ Sales targets can create pressure
✗ Not suitable for those seeking full-time roles
✗ Shifts may vary week to week
✗ Customer complaints can be challenging

Best For: Ideal for students or part-time job seekers who want to develop skills in sales and customer interaction.

Watch Out: Be aware that the role may involve meeting sales targets, which could add pressure during busy periods.

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Expert Review

At Telstra, the part-time Customer Service & Sales Consultant role offers flexibility but comes with the challenge of fluctuating hours. Customer interactions are a key aspect, which can be rewarding but demanding, especially during peak times. The company is known for its strong brand presence in Australia, which can look good on your resume.

However, the pressure to meet sales targets might not suit everyone, particularly those who prefer less sales-focused roles.

Our team found that while working with Telstra provides great experience, the reality of part-time roles often means inconsistent shifts that can affect your earnings. This position is best for those who can navigate the ups and downs of retail hours while still maintaining a positive attitude towards customer service. For more details, check Telstra's official job listing here.