E-Commerce Customer Service Agent

Pepkor Lifestyle

Join Pepkor Lifestyle as an E-Commerce Customer Service Agent, managing customer queries to ensure a positive experience across multiple communication channels.

Last checked on June 27, 2026. We may earn a commission when you click through.

This role offers an excellent opportunity for individuals passionate about customer service, but it may not suit those seeking remote work or flexibility in hours.

✓ Engaging work environment ✓ Opportunities for personal growth ✓ Direct interaction with customers

E-Commerce Customer Service Agent

Pepkor Lifestyle

Updated 15 hours ago

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You'll be redirected to za.talent.com

This role offers an excellent opportunity for individuals passionate about customer service, but it may not suit those seeking remote work or flexibility in hours.

About this role

Join Pepkor Lifestyle as an E-Commerce Customer Service Agent, managing customer queries to ensure a positive experience across multiple communication channels.

About the Company

Pepkor Lifestyle is a leading retail company in South Africa, focused on providing quality products and exceptional customer service.

Key Highlights

✓ Dynamic and customer-focused role
✓ Manage queries via phone and email
✓ Ensure seamless customer experience
✓ Opportunity to work in a vibrant retail environment

💡 Honest Take: This position is thrive in fast-paced environments and enjoy helping customers.

Pros

✓ Engaging work environment
✓ Opportunities for personal growth
✓ Direct interaction with customers

Cons

✗ Non-remote position
✗ Potentially high call volume
✗ Limited salary information available

Best For: Ideal for candidates with strong communication skills and a passion for e-commerce.

Watch Out: Be prepared for a busy work environment with the potential for high customer query volumes.

Apply for this position →

You'll be redirected to za.talent.com

Expert Review

This role as an E-Commerce Customer Service Agent at Pepkor Lifestyle focuses on enhancing customer experiences across various platforms. The position isn't remote, which may be a drawback for some. Candidates can expect to handle a high volume of queries, requiring excellent multitasking skills.

From our evaluation, the company values dynamic individuals who can manage customer queries effectively, which is crucial competitive e-commerce landscape. Working for Pepkor Lifestyle means you’ll be part of a reputed retail giant, but the lack of salary transparency could be a concern for potential applicants.

If you're passionate about helping others and can handle a fast-paced environment, this could be a great fit. However, those looking for flexibility or remote work might want to explore other options. More details can be found on their official site.

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