Customer Success Manager

BrightEdge

BrightEdge is seeking a Customer Success Manager for its expanding team in India, focusing on enterprise clients and remote work opportunities.

Last checked on June 16, 2026. We may earn a commission when you click through.

The Customer Success Manager position at BrightEdge offers exciting opportunities but comes with non-traditional hours that may limit interest.

✓ Remote work options available. ✓ Engagement with enterprise customers. ✓ Growth potential in a global company.

Customer Success Manager

BrightEdge

Updated 15 days ago

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Ahmedabad Remote

The Customer Success Manager position at BrightEdge offers exciting opportunities but comes with non-traditional hours that may limit interest.

About this role

BrightEdge is seeking a Customer Success Manager for its expanding team in India, focusing on enterprise clients and remote work opportunities.

About the Company

BrightEdge is a leading SEO and content performance platform that helps businesses optimize their online presence.

Key Highlights

✓ Remote work flexibility across major Indian cities.
✓ Opportunity to work with enterprise-level customers.
✓ Part of a global expansion initiative.

💡 Honest Take: This role is ideal for professionals seeking to impact customer success in a growing tech environment, though the late working hours may not suit everyone.

Pros

✓ Remote work options available.
✓ Engagement with enterprise customers.
✓ Growth potential in a global company.

Cons

✗ Work hours are aligned with EST/PST (4:30 PM to 1:30 AM IST).
✗ Role might require high adaptability to a greenfield environment.

Best For: This position is ideal for those comfortable with evening hours and eager to engage with high-profile clients.

Watch Out: Candidates should be prepared for the shift in work hours, which could affect work-life balance.

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What Customers Say

Feedback from current employees highlights a dynamic work culture but notes challenges with late working hours.

Expert Review

BrightEdge's expansion into India presents an exciting opportunity for customer success professionals. The remote work option allows flexibility, but candidates must be ready for late hours, aligning with U.S. time zones. Engaging with enterprise customers will provide valuable experience, making this a significant role for those in the tech sector.

The company's commitment to a greenfield opportunity means less bureaucracy and more autonomy in how you drive customer success strategies. However, this can also lead to challenges as processes are still being established. The emphasis on enterprise clients suggests a steep learning curve but also a chance for meaningful impact.

While the potential for growth is evident, prospective applicants should consider the implications of working during non-traditional hours. The late evening schedule may disrupt personal life for many, making it essential to assess work-life balance before applying. Overall, this position is a great fit for adaptable individuals who thrive in evolving environments and are passionate about customer success.