Customer Service Assistant - Setia City Mall

Lendlease

Join Lendlease as a Customer Service Assistant at Setia City Mall, the largest mall in Shah Alam, engaging with customers across diverse retail options.

Last checked on July 27, 2026. We may earn a commission when you click through.

The position offers a chance to work in a bustling shopping environment, ppealing for those passionate about customer service.

✓ Experience in a leading global company ✓ Vibrant work environment ✓ Potential for career advancement

Customer Service Assistant - Setia City Mall

Lendlease

Updated 4 days ago

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Malaysia

The position offers a chance to work in a bustling shopping environment, ppealing for those passionate about customer service.

About this role

Join Lendlease as a Customer Service Assistant at Setia City Mall, the largest mall in Shah Alam, engaging with customers across diverse retail options.

About the Company

Lendlease is a global real estate group with over 60 years of experience in investment management, development, and construction.

Key Highlights

✓ Work in a dynamic retail environment
✓ Engage with a diverse range of customers
✓ Be part of a reputable global company
✓ Opportunities for career growth

💡 Honest Take: This role is thrive in customer-facing positions but may not suit individuals looking for a more structured office environment.

Pros

✓ Experience in a leading global company
✓ Vibrant work environment
✓ Potential for career advancement
✓ Opportunity to interact with diverse customers

Cons

✗ May involve long hours on your feet
✗ High-pressure customer interactions
✗ Shift work may disrupt personal schedules

Best For: This position suits energetic individuals looking to enhance their communication skills in a retail setting.

Watch Out: Expect a fast-paced environment that can be demanding, especially during peak shopping hours.

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What Customers Say

Employees appreciate the vibrant atmosphere but mention the demanding pace and long hours as potential drawbacks.

Expert Review

Working as a Customer Service Assistant at Setia City Mall provides engage with a wide range of customers. The mall, renowned as the largest in Shah Alam, offers a vibrant atmosphere that can be both exciting and challenging. Employees often find themselves at the heart of the retail experience, assisting customers and enhancing their shopping journeys.

The role demands strong communication skills and the ability to handle various customer requests efficiently. While the experience can be rewarding, it's critical to note that the fast-paced environment may not be ideal for everyone. Long hours on your feet and dealing with difficult customers can be taxing.

Career advancement is a key highlight of working for Lendlease, as they encourage employees to grow within the company. According to their site, they have a strong commitment to employee development, which can be a significant draw for those looking to build a long-term career in retail.

while the role offers a dynamic work setting and valuable experience, it also comes with its challenges. Prospective applicants should weigh the high-energy environment against the demands of retail work before applying.