Bilingual Customer Service Specialist

NTT DATA

Join NTT DATA as a Bilingual Customer Service Specialist, providing tailored support in a fully remote role across Canada.

Last checked on June 14, 2026. We may earn a commission when you click through.

A great opportunity for bilingual job seekers looking for remote work, though it may lack the social interaction some prefer.

✓ Work from anywhere in Canada ✓ Supportive company culture ✓ Focus on customer-centric service

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Bilingual Customer Service Specialist

NTT DATA

Updated 2 months ago

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Québec City Remote

A great opportunity for bilingual job seekers looking for remote work, though it may lack the social interaction some prefer.

About this role

Join NTT DATA as a Bilingual Customer Service Specialist, providing tailored support in a fully remote role across Canada.

About the Company

NTT DATA is a global technology services provider, specializing in IT and business solutions.

Key Highlights

✓ Fully remote position available across Canada
✓ Support a diverse customer base in both English and French
✓ Join a pioneering company in the remote work space
✓ Opportunity to provide tailored customer service
✓ Be part of a dynamic and supportive team

💡 Honest Take: This role is ideal for bilingual individuals who thrive in a remote work environment, but may not suit those seeking in-person interactions.

Pros

✓ Work from anywhere in Canada
✓ Supportive company culture
✓ Focus on customer-centric service
✓ Flexibility in work hours
✓ Opportunity to develop skills in a growing field

Cons

✗ Limited in-person interaction
✗ Potential challenges in remote communication
✗ Salary not disclosed
✗ May require high levels of self-motivation
✗ Customer service can be demanding

Best For: This position is for those who excel in communication and customer service, particularly in a bilingual context.

Watch Out: Be prepared for the challenges of remote work, including potential feelings of isolation.

Apply for this position →

You'll be redirected to ca.talent.com

What Customers Say

Employees appreciate the flexibility and supportive culture but note the challenges of remote communication.

Expert Review

The role of Bilingual Customer Service Specialist at NTT DATA offers a unique chance to work remotely while supporting a diverse clientele. With no specified salary, candidates should inquire about compensation during the application process. The flexibility of working from anywhere in Canada can be appealing, especially for those who prioritize work-life balance.

While the role emphasizes bilingual communication, it also requires a strong commitment to customer service excellence. This could be challenging for individuals unaccustomed to remote customer interactions, where nuances may be lost without face-to-face engagement. Our team recognizes that self-motivation is crucial in a fully remote role, as daily interactions will largely be virtual.

Overall, this position is well-suited for those who thrive in independent work environments and possess strong bilingual skills. If you’re looking for a job that allows you to support customers while enjoying the comforts of home, consider applying through NTT DATA's official page here.