If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Location: Kempton Park Job Posting Title: Team Leader, Contract Logistics Time Type: Full Time Minimum Requirements Grade 12 Cargowrite experience Proficient in Microsoft Office Suite (Intermediate level). Knowledge of Warehouse Management Systems (WMS). 3 years' experience in a warehouse environment. Experience in stock control and management. Knowledge of inbound, returns processes, and workflows. Ability to investigate and troubleshoot stock discrepancies. Job Related Requirements Skills & Competencies: Strong skills in Planning, Organizing, Leading, Controlling, and Monitoring. Good communication skills with the ability to communicate effectively at all levels within the company. Strong attention to detail and commitment to maintaining a high standard of work. Ability to meet and manage internal and personal KPIs, ensuring compliance with policies, regulations, and work instructions. Ability to plan, prepare, and execute daily workloads and distribute tasks to team members. Ability to retrieve and compile data for reports related to performance management, progress tracking, and investigations. Compliance & Safety: Ensure full site compliance with DSV policies, regulations, work instructions, and workloads. Knowledge and adherence to SHERQ (Safety, Health, Environment, Risk & Quality) processes, including internal measurements, audits, and risk mitigation. Ability to cope with stress and work effectively under constant pressure. Ability to work extended or after hours if required by operations. Industrial Relations Ability to lead, train, and manage performance of all subordinates to ensure high morale, productivity, and retention. Additional Attributes Good interpersonal skills with the ability to build and maintain positive working relationships. A good understanding of inventory management principles. Strong problem-solving and troubleshooting abilities. Main purpose of the role This role will be responsible for the leading and control of an operation at DSV Park, Plumbago Distribution Centre. Duties and Responsibilities Daily Tasks Oversee VAS Outbound Operations: Ensure that all client orders are processed accurately and shipped on time according to customer requirements. Daily Reporting to Management: Provide updates on VAS order status, stock levels, order accuracy, and any fulfillment issues. Monitor and Report on Attendance of Staff: Ensure adequate staffing for VAS operations to meet daily fulfillment targets. Conduct Hourly Floor Walks: Ensure compliance with health and safety regulations and monitor VAS workflows (picking, packing, shipping). Drive the Team to Meet Daily VAS Targets: Ensure the team is on track to meet daily KPIs related to order fulfillment speed, accuracy, and quality. Ensure 5S Compliance: Maintain cleanliness and organization in VAS areas (picking stations, packing zones). Ensure Adherence to SPQRCE: Monitor processes for accuracy and consistency, ensuring VAS operations meet company standards. Reward Good Behavior: Recognize top performers for meeting or exceeding VAS targets, and implement "employee of the month" rewards when applicable. Manage Disciplinary Action: Address any performance or behavior issues related to VAS tasks such as picking errors, delays, or non-compliance with processes. Keep Management Informed: Report daily on any challenges impacting VAS operations, such as order discrepancies or inventory shortages. Assist in Physical Operations: Step in when necessary to support VAS order fulfillment or resolve operational challenges. Maintain Team Motivation: Ensure that the team stays focused on delivering high-quality service to customers while maintaining morale. Weekly Tasks Create and Maintain VAS Reports: Generate weekly reports on KPIs, such as order accuracy, on-time delivery, and returns, and present them to management. Investigate and Complete CAPA Documents: Investigate any discrepancies, errors, or quality issues in VAS processes (e.g., wrong shipments, stock discrepancies) and implement corrective actions. Implement Continuous Improvement Initiatives: Review VAS processes with the team and implement changes to improve efficiency, reduce errors, and enhance service. Conduct Weekly Staff Meetings: Discuss weekly targets, review performance, address issues, and plan improvements wit