Customer Service Advisor

Velenosi&Meredith

Join Velenosi & Meredith as a Customer Service Advisor, assisting customers with inquiries and providing exceptional support in Cantonese and English.

Last checked on June 27, 2026. We may earn a commission when you click through.

A great opportunity for those fluent in Cantonese and English aiming for a career in customer service.

✓ Bilingual role offers diverse interaction ✓ Opportunity to develop customer service skills ✓ Stable working environment

Customer Service Advisor

Velenosi&Meredith

Updated 10 days ago

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Selangor

A great opportunity for those fluent in Cantonese and English aiming for a career in customer service.

About this role

Join Velenosi & Meredith as a Customer Service Advisor, assisting customers with inquiries and providing exceptional support in Cantonese and English.

About the Company

Velenosi & Meredith is a customer-centric company focused on delivering outstanding service and support to its clients.

Key Highlights

✓ Handle inquiries via phone, email, and chat
✓ Assist with order status and product support
✓ Provide professional customer service experience
✓ Troubleshoot basic technical issues
✓ Maintain accurate customer records

💡 Honest Take: This position is ideal for bilingual candidates who enjoy helping others and working in a dynamic environment.

Pros

✓ Bilingual role offers diverse interaction
✓ Opportunity to develop customer service skills
✓ Stable working environment
✓ Hands-on experience in troubleshooting

Cons

✗ Potentially high call volume
✗ Limited career progression details
✗ Not a remote position
✗ May require dealing with difficult customers

Best For: Ideal for fresh graduates or anyone looking to start a career in customer service.

Watch Out: Be prepared for high-pressure situations during peak hours.

Apply for this position →

You'll be redirected to my.talent.com

What Customers Say

Employees appreciate the supportive work environment but mention the challenges of managing high call volumes.

Expert Review

This role at Velenosi & Meredith is a solid entry point for anyone looking to break into customer service. Fluency in Cantonese and English is a must, as you'll be supporting a diverse clientele. The job involves managing customer inquiries through various channels, which can be quite demanding but rewarding. Expect to handle everything from order statuses to troubleshooting basic issues, an experience that can significantly enhance your communication and problem-solving skills.

While the position offers a chance to build a career in customer service, that it is not a remote role and may involve dealing with challenging customer interactions. The company values professionalism, aiming to provide a top-notch service experience. According to the job listing, maintaining accurate customer records is crucial, indicating a focus on data integrity.

Overall, if you're looking to develop your customer service skills in a bilingual capacity, this could be a great fit. Just keep in mind the potential for high-pressure situations, especially during busy periods. For more details, check out the listing on Talent.com.