Technical Support Engineer

Fortinet, Inc.

Providing technical support to Fortinet customers/Partners on Fortinet products (Viz.FortiGate and FortiProxy) through Web/CHAT based and Voice based.Collection and analysis of customer network information and to resolve technical issues.Recommending corrective actions based on gathered data and its

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Technical Support Engineer

Fortinet, Inc.

Updated 2 months ago
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Al Khobar

About the Company

Fortinet, Inc. is a global leader in cybersecurity solutions, providing innovative products and services to protect networks and data.

Key Highlights

  • Provide technical support for Fortinet products like FortiGate and FortiProxy.
  • Assist customers via Web/CHAT and Voice-based communication.
  • Collect and analyze customer network information to resolve issues.
  • Recommend corrective actions based on data analysis.

💡 Honest Take: This role requires a strong technical background and excellent communication skills, making it suitable for those passionate about cybersecurity support.

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