Call Centre Professionals

Hire Resolve.com

Hire Resolve is seeking experienced call centre professionals for various mid-senior roles, focusing on customer operations and leadership.

Last checked on June 10, 2026. We may earn a commission when you click through.

A promising chance for seasoned professionals looking to advance their careers in customer service management.

✓ Competitive salary range of R400,000 - R600,000 per year. ✓ Diverse roles across multiple contact centre functions. ✓ Clear pathways to senior management positions.

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Call Centre Professionals

Hire Resolve.com

Updated 1 month ago

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Bloemfontein R400–R600/yr Full–Time

A promising chance for seasoned professionals looking to advance their careers in customer service management.

About this role

Hire Resolve is seeking experienced call centre professionals for various mid-senior roles, focusing on customer operations and leadership.

About the Company

Hire Resolve is a recruitment agency specializing in connecting skilled professionals with leading companies in various sectors across South Africa.

Key Highlights

✓ Lead and optimize contact centre operations.
✓ Manage team performance through coaching and KPIs.
✓ Progression towards senior leadership roles.

💡 Honest Take: This opportunity is ideal for those with substantial experience in call centre operations, but may not suit entry-level candidates.

Pros

✓ Competitive salary range of R400,000 - R600,000 per year.
✓ Diverse roles across multiple contact centre functions.
✓ Clear pathways to senior management positions.

Cons

✗ Limited to experienced candidates only.
✗ Requires strong leadership and performance management skills.
✗ Not suitable for those seeking remote work opportunities.

Best For: Ideal for individuals with a background in customer service and a desire to grow in management.

Watch Out: Candidates should be prepared for a competitive application process due to the desirable nature of these roles.

Apply for this position →

You'll be redirected to adzuna.co.za

What Customers Say

Workers appreciate the structured progression opportunities and competitive compensation, though some note the demanding nature of the roles.

Expert Review

This listing from Hire Resolve presents an engaging opportunity for seasoned call centre professionals. With a salary range of R400,000 to R600,000 per year, it appeals to those experienced in customer operations and looking to step into leadership roles.

The roles span various functions, including operations management, quality assurance, and workforce management. Candidates will be expected to enhance performance through structured coaching and KPI management, making it essential for applicants to possess strong leadership skills.

While this opportunity is for experienced professionals, it limits entry-level candidates. Those without significant call centre experience might find themselves at a disadvantage in the application process. the full-time, on-site nature of the roles means flexibility in work location is not an option.

Our editorial team notes that the clear progression paths towards senior management positions, such as Director-level roles, make this an attractive prospect for career-oriented individuals. Visit Hire Resolve for more details.