Account Manager

John Wiley & Sons Inc.

Manage a portfolio of institutional health customers, focusing on retention and growth to expand the customer base across the Americas.

Last checked on June 5, 2026. We may earn a commission when you click through.

✓ Opportunity to grow in the healthcare sector. ✓ Independence in managing accounts. ✓ Direct impact on customer retention and growth.

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Account Manager

John Wiley & Sons Inc.

Updated 2 months ago

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Hoboken

The role offers a significant opportunity for impact in the health sector, though it demands experience in strategic account management.

About this role

Manage a portfolio of institutional health customers, focusing on retention and growth to expand the customer base across the Americas.

About the Company

John Wiley & Sons Inc. is a global leader in publishing, education, and research, serving various sectors including healthcare.

Key Highlights

✓ Independently manage health sector accounts.
✓ Focus on customer retention and growth strategies.
✓ Expand institutional customer base in the Americas.

💡 Honest Take: This position is ideal for those with a strong background in account management and a passion for the healthcare sector.

Pros

✓ Opportunity to grow in the healthcare sector.
✓ Independence in managing accounts.
✓ Direct impact on customer retention and growth.

Cons

✗ Potentially high-pressure environment.
✗ Requires strong prior experience in account management.
✗ Not a remote position.

Best For: This role is for professionals who thrive in dynamic environments and enjoy building customer relationships.

Watch Out: Candidates should be prepared for a competitive landscape and the challenges of managing institutional clients.

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What Customers Say

Feedback from past employees highlights a supportive culture but notes the challenges of a demanding workload.

Expert Review

Taking on the role of Account Manager in Health means diving deep into the complexities of the healthcare market. This position requires not just account management skills, but also a keen understanding of institutional needs. Strategic planning will be essential to balance retention with growth in a sector that’s constantly evolving.

Success in this role hinges on the ability to foster strong relationships with clients while identifying opportunities for expansion. The focus on the Americas suggests a regional emphasis, which can be both a challenge and an opportunity, depending on market dynamics. The job is based in Hoboken, not remote, which may limit flexibility for some applicants.

For those with the right experience, this position promises significant professional growth and the chance to work with key players in the healthcare industry. However, be aware of the high expectations and the need for proactive engagement with clients. According to the job listing on Talent.com, the emphasis on independence indicates that self-starters will thrive here.