Customer Service Advisor

FRS Recruitment

Join FRS Recruitment as a Customer Service Advisor, where you'll deliver high-quality service by addressing customer queries and concerns.

Last checked on June 6, 2026. We may earn a commission when you click through.

The Customer Service Advisor position at FRS Recruitment offers a solid starting point in a supportive environment, perfect for entry-level candidates.

✓ Supportive work environment ✓ Entry-level position available ✓ Focus on customer satisfaction

Customer Service Advisor

FRS Recruitment

Updated 12 days ago

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Limerick

The Customer Service Advisor position at FRS Recruitment offers a solid starting point in a supportive environment, perfect for entry-level candidates.

About this role

Join FRS Recruitment as a Customer Service Advisor, where you'll deliver high-quality service by addressing customer queries and concerns.

About the Company

FRS Recruitment is a leading recruitment agency in Ireland, dedicated to matching talent with opportunity across various sectors.

Key Highlights

✓ Excellent phone etiquette required
✓ Strong command of English necessary
✓ 1-2 years of customer service experience preferred
✓ Focus on effective customer resolution
✓ Opportunity to work in Limerick

💡 Honest Take: This role is ideal for those starting their career in customer service, but may not suit experienced professionals seeking advanced opportunities.

Pros

✓ Supportive work environment
✓ Entry-level position available
✓ Focus on customer satisfaction
✓ Opportunity to develop communication skills
✓ Based in Limerick

Cons

✗ Limited advancement opportunities for experienced staff
✗ Strict requirements for language proficiency
✗ May involve high call volumes
✗ Non-remote position
✗ Entry-level pay scale

Best For: Ideal for those with strong communication skills and a desire to assist customers effectively.

Watch Out: Be prepared for a fast-paced environment and potentially high call volumes that can be challenging for new hires.

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What Customers Say

Workers appreciate the training and support but note the high volume of calls can be overwhelming at times.

Expert Review

This role as a Customer Service Advisor with FRS Recruitment provides a great entry point into the customer service industry. Successful candidates will need to demonstrate excellent phone etiquette and a strong command of English, which are essential for effective communication.

With 1-2 years of experience preferred, the job focuses on delivering high-quality service by addressing customer queries and concerns. While the role offers valuable experience, it may not be ideal for seasoned professionals seeking advanced roles. The environment can be demanding, especially during peak times.

Located in Limerick, this position is not remote, which may limit flexibility for some applicants. However, it provides develop skills in a supportive team setting. According to FRS Recruitment's page, this role is all about fostering customer satisfaction and effective resolutions.

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