Collections Team Lead

BDO Unibank

Join BDO Unibank as a Collections Team Lead, focusing on customer-centric financial services in the Philippines’ leading full-service bank.

Last checked on June 14, 2026. We may earn a commission when you click through.

The Collections Team Lead position at BDO Unibank offers a solid opportunity for those with leadership experience in the banking sector.

✓ Strong company reputation ✓ Potential for career advancement ✓ Focus on customer satisfaction

Collections Team Lead

BDO Unibank

Updated 2 days ago

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Metro Manila

The Collections Team Lead position at BDO Unibank offers a solid opportunity for those with leadership experience in the banking sector.

About this role

Join BDO Unibank as a Collections Team Lead, focusing on customer-centric financial services in the Philippines’ leading full-service bank.

About the Company

BDO Unibank is the largest full-service bank in the Philippines, offering a comprehensive range of financial and digital banking solutions.

Key Highlights

✓ Leadership role in a top financial institution
✓ Focus on customer service excellence
✓ Opportunity for career growth
✓ Part of a trusted industry leader
✓ Engage in a dynamic banking environment

💡 Honest Take: This role is ideal for experienced leaders in finance looking to make a real impact in customer service.

Pros

✓ Strong company reputation
✓ Potential for career advancement
✓ Focus on customer satisfaction
✓ Dynamic work environment
✓ Comprehensive benefits package

Cons

✗ High expectations may lead to pressure
✗ Limited remote work options
✗ Competitive internal environment
✗ Potential long hours during peak periods
✗ Salary range not disclosed

Best For: Ideal for candidates with leadership experience who thrive in fast-paced settings.

Watch Out: Be prepared for high-performance demands and a competitive atmosphere.

Apply for this position →

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What Customers Say

Employees praise BDO Unibank for its strong company culture and opportunities for professional growth, though some mention the high-pressure environment.

Expert Review

The Collections Team Lead position at BDO Unibank presents an exciting leadership opportunity in the financial sector. With a brand promise of 'We Find Ways', the bank emphasizes delivering customer-focused services, making this role essential for improving client satisfaction.

Candidates can expect to engage with a dynamic workforce in Metro Manila, contributing to the bank's reputation as a trusted industry leader. However, prospective applicants should be ready for a high-pressure environment, particularly during peak collection periods.

While specific salary information is not available, the benefits package is expected to be comprehensive, reflecting BDO's standing as a top employer in the Philippines. Experience in managing teams and a focus on customer service will be critical for success in this role.

Overall, this position about managing collections but also about leading a team towards achieving exceptional customer service standards. If you’re an experienced leader in finance, this could be a rewarding step in your career. For more details, visit BDO Unibank's official page.

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