Irish-Speaking Remote Customer Service Advisor
Capita
Capita is looking for an Irish-speaking Customer Service Advisor to provide high-quality service from home, addressing customer inquiries and identifying vulnerable customers.
Last checked on June 14, 2026. We may earn a commission when you click through.
For Irish speakers passionate about customer service, this opportunity with Capita offers flexibility and the chance to make a positive impact.
Irish-Speaking Remote Customer Service Advisor
Capita
Updated 2 months agoYou'll be redirected to ie.talent.com
For Irish speakers passionate about customer service, this opportunity with Capita offers flexibility and the chance to make a positive impact.
About this role
Capita is looking for an Irish-speaking Customer Service Advisor to provide high-quality service from home, addressing customer inquiries and identifying vulnerable customers.
About the Company
Capita is a leading provider of customer management services, known for its commitment to delivering high-quality support to clients across various sectors.
Key Highlights
- ✓ Work from home in Clonakilty
- ✓ Support Irish-speaking customers
- ✓ Handle diverse customer inquiries
- ✓ Identify and assist vulnerable individuals
- ✓ Be part of a reputable company
💡 Honest Take: This role is ideal for those fluent in Irish, but may not suit candidates lacking relevant customer service experience.
Pros
- ✓ Fully remote position
- ✓ Focus on customer welfare
- ✓ Opportunity to use Irish language
- ✓ Flexible work environment
- ✓ Supportive company culture
Cons
- ✗ Requires experience in customer service
- ✗ May involve handling difficult customer situations
- ✗ Limited salary details available
- ✗ Potentially high pressure during peak times
- ✗ Remote work may isolate some employees
Best For: This position is intended for individuals with a background in customer service and a passion for helping others.
Watch Out: Be prepared for the challenges of remote customer service, including managing difficult interactions and potential isolation.
You'll be redirected to ie.talent.com
Expert Review
The Irish-Speaking Remote Customer Service Advisor role at Capita presents a unique opportunity for those fluent in Irish. Working from home in Clonakilty, advisors will engage with customers, addressing their inquiries while also identifying vulnerable individuals who may need extra support. This focus on customer care is commendable, but comes with its own set of challenges.
Our review team noted that while this job offers flexibility, it does require previous customer service experience. Candidates who are not accustomed to handling high-pressure situations may find it demanding. the lack of specific salary details could be a potential downside for applicants seeking transparent compensation information.
Capita's commitment to customer welfare is a strong selling point. Their aim to provide quality service while offering a supportive environment for employees is evident. However, it's important to be aware that remote work can sometimes feel isolating, particularly in a role that involves frequent customer interaction.
For more details on this position, check the official listing on Capita's page.
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