Customer Success Manager
BrightEdge
BrightEdge is seeking a Customer Success Manager to join its expanding team in India, focusing on enterprise customer onboarding and support.
Last checked on June 17, 2026. We may earn a commission when you click through.
A promising opportunity for customer success professionals, particularly those comfortable with a non-traditional work schedule.
Customer Success Manager
BrightEdge
Updated 1 day agoYou'll be redirected to in.talent.com
A promising opportunity for customer success professionals, particularly those comfortable with a non-traditional work schedule.
About this role
BrightEdge is seeking a Customer Success Manager to join its expanding team in India, focusing on enterprise customer onboarding and support.
About the Company
BrightEdge is a leading SEO platform that helps businesses improve their online visibility and performance.
Key Highlights
- ✓ Remote work options available across major Indian cities.
- ✓ Opportunity to work with enterprise-level clients.
- ✓ Key role in customer onboarding and success.
- ✓ Part of a high-impact global expansion initiative.
- ✓ Flexible working hours aligned with EST/PST.
💡 Honest Take: This position is ideal for those looking to make a significant impact in a growing company, but the late hours may not suit everyone.
Pros
- ✓ Remote work flexibility
- ✓ Engagement with enterprise clients
- ✓ Opportunity for career growth
- ✓ Part of a global expansion
- ✓ Dynamic and supportive team environment
Cons
- ✗ Late working hours (4:30 PM to 1:30 AM IST)
- ✗ Potentially high workload during onboarding phases
- ✗ Remote position may lead to feelings of isolation
- ✗ Limited salary information provided
- ✗ Experience level not specified
Best For: Ideal for individuals looking to advance their careers in customer service within a tech-driven company.
Watch Out: Those seeking a traditional 9-to-5 job may find the hours challenging.
You'll be redirected to in.talent.com
What Customers Say
Feedback from employees highlights a supportive team culture but notes the challenges of late working hours.
Expert Review
BrightEdge's Customer Success Manager role presents a unique opportunity for professionals in the customer service niche. The position is fully remote, allowing candidates from Bengaluru, Mumbai, Delhi, and Pune to apply. With working hours from 4:30 PM to 1:30 AM IST, it caters primarily to clients in North America, which may not suit everyone.
This role involves significant engagement with enterprise customers, providing a chance to shape their onboarding experience and overall satisfaction. However, the demanding hours could lead to burnout if not managed properly. BrightEdge's commitment to a global expansion means that this team will play a pivotal role in the company's strategy moving forward.
Candidates should be aware that salary details are not disclosed, for some job seekers. The position does not specify experience levels, making it potentially accessible for both new entrants and seasoned professionals alike. For more details, interested individuals can visit BrightEdge's official listing on talent.com. This role is certainly an attractive option for those ready to embrace the challenges of a growing tech environment.
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