Position: Customer Service Agent Work model: 100% remote Location: Greece Employment type: Full-time Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users. The job: Chatting with customers via phone, messages & email Resolve queries related to orders, refunds, delivery, and platform use Provide professional and empathetic customer service support across all service channels Follow presented response templates and quality standards Perform ad-hoc tasks as required by the project team Giving product tips & recommendations We need YOU, because: You’re ready to relocate to sunny Greece You speak the required language fluently You have strong English skills – both written and spoken You’ve got an excellent eye for the detail Problem-solving is your superpower You can stay calm and professional - even when things don’t go as planned Customer support experience is nice to have, but not a dealbreaker! What’s in it for you? Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you) Competitive monthly salary + 2 extra salaries per year Health care benefits Full paid training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.