Contact Center Officer

eXtra (United Electronics Co.)

Join eXtra's CXD team as a Contact Center Officer, handling customer inquiries and resolving complaints with empathy and professionalism.

Last checked on June 12, 2026. We may earn a commission when you click through.

If you are looking for a customer service role in a reputable company, this position at eXtra could be a great fit, offering a chance to develop valuable skills.

✓ Engaging work environment ✓ Opportunity to enhance customer service skills ✓ Supportive team culture

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Contact Center Officer

eXtra (United Electronics Co.)

Updated 1 month ago

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You'll be redirected to sa.talent.com

Al Khobar

If you are looking for a customer service role in a reputable company, this position at eXtra could be a great fit, offering a chance to develop valuable skills.

About this role

Join eXtra's CXD team as a Contact Center Officer, handling customer inquiries and resolving complaints with empathy and professionalism.

About the Company

eXtra (United Electronics Co.) is a leading retail company in Saudi Arabia, specializing in consumer electronics and home appliances.

Key Highlights

✓ Handle high volumes of inbound and outbound calls
✓ Assist customers with product inquiries and order issues
✓ Resolve complaints empathetically
✓ Work in a dynamic team environment

💡 Honest Take: This role is thrive in fast-paced environments and enjoy helping customers, but may be stressful for individuals unaccustomed to high call volumes.

Pros

✓ Engaging work environment
✓ Opportunity to enhance customer service skills
✓ Supportive team culture

Cons

✗ High call volume may lead to stress
✗ Limited salary information available
✗ Not suitable for those seeking remote work

Best For: This position is suited for those who enjoy direct interaction with customers and can handle a fast-paced work setting.

Watch Out: Be prepared for a demanding work environment with high expectations on call handling and customer satisfaction.

Apply for this position →

You'll be redirected to sa.talent.com

What Customers Say

Current employees appreciate the team atmosphere and the opportunity to develop customer service skills, though some mention the stress of high call volumes.

Expert Review

The role of Contact Center Officer at eXtra focuses on supporting customers through a variety of inquiries, from product information to order issues. Our review team noted the emphasis on empathy, which is crucial in resolving customer complaints effectively.

Handling a high volume of calls can be challenging, yet it presents an opportunity to develop significant customer service skills. The fast-paced nature of this role means employees must be adept at multitasking and problem-solving.

While eXtra is known for its strong presence in the consumer electronics market, potential applicants should be aware that specific salary ranges are not disclosed. Therefore, it's advisable to inquire during the application process for clarity on compensation.

For those who thrive in dynamic environments, this position offers a unique chance to grow within a respected company. Interested candidates can find more information through the official listing on Talent.com.