Customer Service Representative

iCall Outsourcing

Join iCall Outsourcing as a Customer Service Representative with shifts from 10 AM to 10 PM, offering a salary of 4,500 EGP.

Last checked on June 12, 2026. We may earn a commission when you click through.

Overall, this position offers a solid salary and supportive training, good entry point into the customer service field.

✓ Good salary for entry-level roles ✓ Paid training enhances skills ✓ Stable working hours

Customer Service Representative

iCall Outsourcing

Updated 8 days ago

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العباسية دوام كامل

Overall, this position offers a solid salary and supportive training, good entry point into the customer service field.

About this role

Join iCall Outsourcing as a Customer Service Representative with shifts from 10 AM to 10 PM, offering a salary of 4,500 EGP.

About the Company

iCall Outsourcing specializes in customer service solutions, providing support and training for various projects.

Key Highlights

✓ Rotational shifts with 2 days off
✓ Attractive salary package of 4,500 EGP
✓ Paid training provided
✓ Open to both male and female applicants
✓ Call center experience required

💡 Honest Take: This role is ideal for those with call center experience seeking stable hours, but it demands flexibility due to rotating shifts.

Pros

✓ Good salary for entry-level roles
✓ Paid training enhances skills
✓ Stable working hours
✓ Inclusive hiring for all genders
✓ Rotational days off provide flexibility

Cons

✗ Requires prior call center experience
✗ Rotational shifts may disrupt personal life
✗ Location is limited to Masr elgdeda
✗ High demand for English proficiency
✗ Potentially stressful work environment

Best For: This job is for ambitious graduates or undergraduates eager to gain customer service experience in a reputable company.

Watch Out: Be prepared for the demands of rotating shifts, which can be challenging for some work-life balance.

Apply for this position →

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What Customers Say

Feedback from employees highlights the supportive training environment, though some express challenges due to the rotating shifts.

Expert Review

The Customer Service Representative position at iCall Outsourcing provides a structured work environment with a competitive salary of 4,500 EGP. The role requires candidates to have a strong command of English and prior experience in a call center setting, which might limit applicants to those with relevant backgrounds.

Shifts run from 10 AM to 10 PM, allowing for 2 days off on a rotational basis. This schedule can be advantageous for those who prefer a full-time commitment but may also be a concern for individuals seeking more predictable hours.

Paid training is a significant benefit, as it equips new hires with the necessary skills to excel in customer service. This opportunity is particularly attractive for young professionals looking to enhance their resumes. However, the requirement for prior experience may deter fresh graduates from applying, thus limiting the talent pool.

Overall, if you fit the criteria and are ready for a dynamic work environment, this position could be a great starting point in the customer service industry. For more details, visit their official listing at iCall Outsourcing.