Croatian Speaking Customer Service Representative

Mercier Consultancy Md

Join Mercier Consultancy Md to provide customer service for Booking.com, assisting with inquiries in Croatian. Ideal for those with prior customer service experience.

Last checked on June 11, 2026. We may earn a commission when you click through.

While this position offers flexibility and the chance to work remotely, it demands strong communication skills and prior customer service experience.

✓ Flexible remote work location ✓ Engaging in the travel industry ✓ Full-time employment with potential for growth

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Croatian Speaking Customer Service Representative

Mercier Consultancy Md

Updated 1 month ago

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New York Remote

While this position offers flexibility and the chance to work remotely, it demands strong communication skills and prior customer service experience.

About this role

Join Mercier Consultancy Md to provide customer service for Booking.com, assisting with inquiries in Croatian. Ideal for those with prior customer service experience.

About the Company

Mercier Consultancy Md specializes in providing customer support solutions across various industries, including travel and hospitality.

Key Highlights

✓ Remote work opportunity from Greece
✓ Assist customers via phone, email, and chat
✓ Ideal for candidates with travel industry experience
✓ Full-time position available
✓ Requires proficiency in Croatian

💡 Honest Take: This role suits those who are fluent in Croatian and have a passion for customer service, particularly within the travel sector.

Pros

✓ Flexible remote work location
✓ Engaging in the travel industry
✓ Full-time employment with potential for growth
✓ Opportunity to assist diverse customers
✓ Work in a supportive company culture

Cons

✗ Requires prior customer service experience
✗ Limited to Croatian speakers
✗ May have high customer inquiry volume
✗ Potentially stressful during peak times
✗ Working hours may vary based on customer needs

Best For: It's designed for individuals with a background in customer service, especially those familiar with the travel or hospitality sectors.

Watch Out: Candidates should be prepared for a fast-paced environment, especially during peak booking seasons.

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What Customers Say

Workers appreciate the flexibility and the opportunity to engage with diverse customers, but note the challenges of high inquiry volumes during busy periods.

Expert Review

This remote role offers unique flexibility, allowing you to work from Greece while helping customers with their travel bookings. The demand for Croatian-speaking support is growing, making this a valuable opportunity.

Mercier Consultancy Md is known for its emphasis on customer satisfaction, which aligns well with this role's requirements. Expect to handle booking inquiries, modifications, and cancellations, which can be both rewarding and challenging. Your proficiency in Croatian will be crucial in assisting customers effectively.

The travel industry can be unpredictable, especially with varying customer needs during peak seasons. This means that while there's potential for rewarding interactions, you may also face high-pressure situations. Therefore, previous experience in customer service will be beneficial.

Overall, if you're passionate about helping others and thrive in a dynamic environment, this position could be a perfect match. For further details, you can visit the official listing on Talent.com here.