Travel Medical Claims & Assistance Specialist

Nextcare

Join Nextcare as a Travel Medical Claims & Assistance Specialist, managing inquiries and claims for travel assistance services while ensuring top-notch customer service.

Last checked on June 11, 2026. We may earn a commission when you click through.

For candidates looking to enter the healthcare claims space, this role offers valuable experience and growth potential.

✓ Opportunity to work with a reputable company ✓ Focus on customer service and problem-solving ✓ Stable work environment in Dubai

Travel Medical Claims & Assistance Specialist

Nextcare

Updated 9 days ago

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Dubai

For candidates looking to enter the healthcare claims space, this role offers valuable experience and growth potential.

About this role

Join Nextcare as a Travel Medical Claims & Assistance Specialist, managing inquiries and claims for travel assistance services while ensuring top-notch customer service.

About the Company

Nextcare is a leading provider of healthcare services in the UAE, specializing in insurance-related solutions and customer support.

Key Highlights

✓ Manage the claims cycle for travel assistance products
✓ Respond to customer inquiries via phone and email
✓ Ensure KPIs are met while delivering excellent service
✓ Work in a dynamic environment in Dubai

💡 Honest Take: This position is thrive in customer service roles and want to work in the healthcare sector.

Pros

✓ Opportunity to work with a reputable company
✓ Focus on customer service and problem-solving
✓ Stable work environment in Dubai

Cons

✗ Limited remote work opportunities
✗ Potentially high call volume may lead to stress
✗ Working hours may include evenings or weekends

Best For: This role is for professionals seeking to develop their careers in claims management and customer assistance.

Watch Out: Be prepared for a fast-paced environment and the need to meet strict KPIs.

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What Customers Say

Employees appreciate the opportunity for career growth but note high workloads during peak times.

Expert Review

Nextcare offers a solid opportunity for those interested in the travel assistance sector. The role emphasizes customer service, requiring the specialist to handle claims and inquiries efficiently. Applicants should note that the position is not remote, which may limit flexibility for some.

Meeting key performance indicators (KPIs) is crucial, and those who thrive under pressure will excel. The company values high standards, which can lead to a rewarding work atmosphere. However, the workload can be intense, particularly during peak travel seasons.

The experience gained here is invaluable for anyone interested in pursuing a career in healthcare claims. Many employees report that working with a leading provider like Nextcare can open doors to future opportunities within the insurance sector. For more details, visit Nextcare's official page here.