Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Lobby Desk Associate in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk Officer, where you will help manage access, greet tenants and visitors, support badge and visitor procedures, and respond to security-related concerns with professionalism. This role offers the chance to deliver exceptional customer service while reflecting a caring culture, working with teamwork, and acting with integrity in a dynamic, people-first environment. Position Type: Full Time Pay Rate: $17.25 / Hour Job Schedule DayTime Mon 12:00 AM - 08:00 AM Tue 12:00 AM - 08:00 AM Fri 04:00 PM - 12:00 AM Sat 04:00 PM - 12:00 AM What You'll Do Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, access protocols, and front desk support activities at a commercial real estate location. Monitor lobby and reception areas, verify visitor credentials, issue access badges when appropriate, and maintain accurate visitor logs and related records. Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with property management and/or emergency personnel when needed. Answer phones, manage incoming inquiries, and help direct guests, deliveries, and contractors in accordance with site policies and front desk procedures. Observe entrance activity and report unusual behavior, maintenance concerns, and/or policy violations to the appropriate contacts to help support a professional environment. Minimum Requirements Have at least 1 year of security-related experience. Be at least 21 years of age. Access control and badge experience is preferred. Being comfortable using a computer or tablet is preferred. Customer service experience is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Why Join Us Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com . If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices . Requisition ID 2026-1581568